Position Details

• Fixed-Term until 31st December 2025 | Full-Time
• Higher Education Officer Level 6 | $92,287 - $98,398 p.a.
• Location: Bedford Park / Kaurna Country
• View Position Description
  
  

About Flinders University Student Association (FUSA)

FUSA represents the rights and interests of Flinders University students. We are governed by an elected Student Council which directs the priorities of FUSA each year with the support of dedicated staff. We provide a welcoming and lively student experience that focuses on campus culture, giving support to students in need, and facilitating opportunities for students to be a part of the wider University community. Our services include; supporting student representation across university colleges, a wide range of events and activities for students, administration of a large clubs program, student media, financial counselling, and advocacy on behalf of students regarding academic difficulties.

About the Role

The Student Advocacy Officer offers friendly, confidential support to students regarding academic matters, helping them understand their rights and navigate University policies.

The Student Advocacy Officer may assist students to review grades, seek remission of fees, manage work placement difficulties, and respond to a wide range of other issues that may arise in an academic setting.

The Student Advocacy Officer also supports a positive student experience by contributing to welfare initiatives, by providing feedback to the university on student and assessment related policies, and by promoting the service across campus. This is a student-focused role, dedicated to ensuring students feel supported, informed, and empowered throughout their University journey.

About You

We are seeking a supportive and solutions-focused professional with experience in advocacy or student services or a related field. You will communicate clearly, understand policy and procedures, and provide high-quality advice with empathy and care. You are organised and proactive, able to manage competing priorities effectively, and thrive working in a collaborative team environment.

You will also demonstrate:

• Well-developed negotiation skills, including ability to listen, articulate a position, exercise sound judgement and utilise strong problem-solving skills.
• Proven ability to work effectively in a team environment.
• Familiarity with a university environment, relevant University policies, Commonwealth legislation and Commonwealth student income support programs (desirable).
  
  

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid Nationally Coordinated Criminal History Check which is satisfactory to the University will also be required before the successful applicant can commence in this position.
  
  

How to Apply and Information

• Completion of a degree in a relevant field and demonstrated experience in providing advocacy support for a client group; or an equivalent combination of relevant experience and/or education/training.
• Proven ability to use initiative, set priorities, and manage complex workflows and competing priorities.
• Demonstrated well-developed negotiation skills, including ability to listen, articulate a position, exercise sound judgement and utilise strong problem-solving skills.
• Familiarity with a university environment, relevant University policies, Commonwealth legislation and Commonwealth student income support programs (desirable).

• To apply online, please visit the Jobs@Flinders website via the job portal: JR0000013991 Student Advocacy Officer
• You are required to submit Suitability Statement of no more than 3 pages, addressing the below four Key Position Capabilities of the position description.
• For more information regarding this position, please contact Ben Smith.
• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy
  
  

Applications to be submitted before 10:00 pm (ACDT) Sunday, 20 July 2025.

Please note, late applications and applications sent via agencies will not be accepted.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.