Hotel Manager

To oversee all operations and day-to-day activities in a hotel organization and take on a variety of duties including managing everything from accounting, sales, business development, and customer service.

Hotel Manager Responsibilities:

Overseeing personnel, including receptionists, kitchen staff, and office employees.

Monitoring employee performance and conducting regular evaluations to help improve customer service.

Collecting payments and maintaining records of budgets, funds, and expenses.

Welcoming and registering guests once they arrive.

Resolving issues regarding hotel services, amenities, and policies.

Organizing activities and assigning responsibilities to employees to ensure productivity.

Creating and applying a marketing strategy to promote the hotel’s services and amenities.

Coordinating with external parties, including suppliers, travel agencies, and conference planners.

Evaluating hotel performance and ensuring compliance with health and safety rules.

Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

Must have sound knowledge of Gaming and TAB policies & procedures.

Bachelor’s degree in hospitality, business administration, or a relevant field or AQF Associate Degree, Advanced Diploma or Diploma.

A minimum of 3 years’ experience in hotel management or a similar role.

Strong understanding of hotel management best practices and data entry software.

Outstanding interpersonal communication and customer service skills.

Exceptional leadership abilities with great attention to detail.

To Apply:
Please email Cover Letter & Resume to area manager Michael Montague: [email protected]