Landmark Resort & Spa

Full Time Salaried Position working 4 Days per week including weekends.

Landmark Resort & Spa is located directly opposite the main patrolled beach of Mooloolaba. It provides 4 Star accommodation ranging from Studio1;2 & 3 Bedroom Apartments. It is an independently owned property with a major foot print in Mooloolaba.

An opportunity is available for an experienced Front Office person. The applicant must have previously worked in an accommodation operation preferable in a large apartment complex.

This role is on a Permanent basis working a 38 hour per week over 4 days including weekends.

This role offers great lifestyle with a short break of 3 days every week. Remuneration will be based on experience & above award rates will be considered for the right candidate.

We are seeking someone who has worked in reception/rooms division of an accommodation property. Previous experience in front office reception/reservations of a Resort/Hotel is a requisite for the role. Working with a small professional team of experienced staff members.

Landmark Guest Service Agents will be able:
• Deliver excellent customer service from check in to check out
• Be multi-skilled in performing front office tasks including the selling of the hotel’s facilities to taking reservations & maintaining guest accounts

Ideal Qualifications for our Valued Staff Members

* Previous experience within accommodation property e.g. Motel/Hotel/Resort

* Excellent Customer Service Skills

* Well presented & immaculate grooming

* High levels of computer literacy with previous experience on an accommodation PMS system. REI Master/Cloud highly regarded.

* Reservations & telephone answering. Converting inquiries to sales.

* Can do attitude towards customer service.

This is an opportunity to work with a professional small committed management team who thrive in providing customer service outside the box. This is a long term position with flexible working hours.

Please provide a cover letter & a brief resume detailing your accommodation experience to:

Brett Thompson

General Manager

[email protected]

NB Only successful applicants receiving an interview will be contacted.