Ready to open doors to your next big opportunity? The Bradnams Windows and Doors team in Cairns are seeking a Scheduler / Admin / Office Support to help shape the future of windows and doors!

The Role

To provide excellent customer service to our growing department in Cairns. Achieving this by providing accurate paperwork and information to internal and external customers and ensuring customer satisfaction. Key to this role will be your desire to provide excellent customer service and the ability to build strong relationships.

Key Duties and Responsibilities

Scheduling all jobs to ensure customer requirements and factory lead times are met

Communicate with customers to provide updates on lead times and confirm deliveries/ installations

Maintain accurate and up to date job registers

Liaise with suppliers to ensure on time delivery

Provide key support to external Sales Staff

Providing timely information to key stakeholders

Work in line with our credit department

Develop and retain knowledge about Bradnam’s products and building codes

Actively work as part of the customer service team

Identify areas for improvements where appropriate

About You

Prior experience in a similar role will be preferred but not essential.

A willingness to learn

Ability to be self-motivated and be able to work with minimum supervision

Have a positive mindset and the ability to find solutions for customer challenges

Our Benefits

Established leadership team that leads by example and embodies the “Bradnam’s Difference”

Collaborative leadership environment

17.5% Annual Leave Loading during periods of annual leave

Opportunities for career development and growth within Bradnam’s Group nationally

Employee discounts on Bradnam’s windows and doors

About Us

Bradnam’s Group is a family-owned Australian manufacturer with a legacy spanning 47 years. Our dedication to quality and customer service has earned us a trusted place in the Australian building and construction industry. With manufacturing sites across the East Coast and over 1,600 employees, we are committed to providing our people with opportunities to grow in their careers and contribute to the building and renovation industries that shape the future of Australian homes and commercial spaces.

About Bradnam's Customers and Industry Impact

Bradnam's is a trusted supplier to the building, construction, and renovation industries. Our customer base includes builders, contractors, developers, and homeowners, all seeking high-quality, made-to-order windows and doors that meet stringent design and performance standards. As a Sales Representative, you'll directly contribute to the growth of these industries by supporting residential and commercial construction projects with solutions that ensure compliance, energy efficiency, and aesthetic appeal.

Our products are critical to both new builds and renovation projects, helping to shape modern homes, apartments, and commercial buildings across Australia. This role is an opportunity to connect with professionals in the construction and building sector while helping to meet the growing demand for innovative and sustainable building solutions.

Ready to Join Bradnam’s?

As part of Bradnam’s Windows and Doors, you’ll enjoy the benefits of working for a family-owned business that values your contribution and offers long-term career stability. Your role is integral to ensuring our customers receive the products they trust from a company they know and rely on. Apply now to be a part of our growing team and help shape the future of homebuilding and renovations with Bradnam’s Windows and Doors!