Logo for International Coordinator

International Coordinator

Grace Worldwide
Seven Hills, NSW
A$65,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 20 days ago


About Grace

At Grace, we’ve been helping Aussies move, store, and manage their info for over 100 years. But what really sets us apart? Our people. We back our team with solid training, real career paths, and a workplace where everyone feels welcome. It’s not just a job here—it’s a place to grow, learn, and do work you’re proud of.

About the Role

We are looking for a dynamic team player to liaise with our customers, overseas agents, Customs, Quarantine and 3rd Party Service Providers to ensure shipments meet the expectations of our valued customers and are in line with the terms of the contract. You will also manage shipping schedules to meet customer expectation and ensure full document compliance.

You will work with our clients and Operations department to ensure we meet transit and delivery schedules, liaise with external suppliers, keep clients advised of the progress of their consignments and support the team on a day to day basis.

About You

Import/Export Qualification or experience preferred

Possess outstanding communication and customer service skills

Ability to multi-task

Attention to detail

Time Management

Ability to work with and meet strict deadlines

Organisational ability

Excellent customer service skills

Team player

Computer literate - Microsoft Office is essential

Ability to work unsupervised

What's in it for you?

A competitive salary and superannuation.

Flexible working arrangements – opportunity to Work from Home and on site or be incentivised to work on site only.

The opportunity of career advancement through mentoring and our learning and development program.

The opportunity to work with a great team in a fast-paced Enviromint.

A fantastic employee reward and recognition program, as well as market leading/generous employee benefits

including a free Perkbox membership,

company paid personal development,

access to our confidential EAP wellness program,

discount financial products,

novated lease salary sacrifice and much more

No agencies please. If we feel the need to use an agency, we will be in touch with one


About Grace Worldwide

Brighton, TAS, Australia
Manufacturing, Transport & Logistics
1001-5000 employees

Grace has been a trusted name in household moving, commercial project logistics and records management for more than a century. A legacy of the famous Grace Bros retail and home services empire, the business has expanded and evolved to become Australia’s leading service provider of integrated asset moving and information management services for home, corporate and commercial customers.

Grace is the largest relocation logistics and information management operator within Australasia. The wholly owned Grace Group network of fully operational offices and specialist warehousing facilities extends across every Australian state and territory as well as New Zealand.

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