Closing Date: 9am Wednesday 9 July
face2face reference: 646505
Locations: Australia-wide
Contract Duration: 12 months + 12-month extension/s

Why Join?

• Support delivery of innovative ICT solutions enhancing community impact
• Maintain and optimise Salesforce environments across multiple platforms
• Contribute to digital transformation supporting national services
• Engage with modern cloud tools like Salesforce Industries & OmniStudio
• Be part of a high-performing, agile, and collaborative technology team
• Grow your skills in DevOps, automation, and cross-functional support

About the Role

This role supports the delivery and performance of Salesforce-based solutions, working across Service Cloud, Health Cloud, and OmniStudio. It focuses on platform administration, troubleshooting, deployment, and continuous improvement in a dynamic, agile team environment.

Key Responsibilities

• Maintain and configure Service Cloud, Health Cloud, and Experience Cloud
• Troubleshoot OmniStudio components and integration procedures
• Manage system admin tasks, data integrity, and performance metrics
• Deploy changes via DevOps and monitor through event alerts
• Collaborate with stakeholders and contribute to agile delivery
• Develop documentation and support internal knowledge transfer

Skills & Experience

• 5+ years’ experience in the Salesforce ecosystem
• Hands-on with Salesforce Industries and OmniStudio
• Certified Salesforce Admin (ADM201/ADM211) & App Builder
• Experience with version control, deployments, and metadata
• Strong troubleshooting, stakeholder engagement, and DevOps skills
• Bonus: Experience with HTML/CSS/JavaScript or Developer Certifications

Australian Citizenship & ability to obtain Negative Vetting 1 security clearance is a mandatory requirement for this position.

If you have any questions or would like more details, don’t hesitate to reach out to Urvish Kahar at [email protected].