The leading global MarTech platform is searching for a dynamic and technically astute Senior Solutions Consultant to join their scaling team.

You won't just support sales - you'll be the technical backbone, empowering the sales, partner, and commercial customer-facing teams to win and retain high-value clients.

What you'll be doing:

• Be the foremost SME, providing in-depth platform knowledge and technical guidance to internal teams, and serving as a technical escalation point for resolving critical client issues.
• Deliver engaging product demos that showcase platform capabilities and solve real-world business challenges.
• Identify customer needs, translate business requirements into impactful technical solutions and offer specialised guidance on configuring custom tools.
• Partner closely with sales to infuse technical expertise into prospective client engagements, ensuring the solutions accurately align with their business ambitions. You'll also provide expert technical input for RFPs.
• Your insights from customer interactions will be crucial! Collaborate with cross-functional teams to provide qualitative feedback, actively shaping future product development!

What you'll bring to the role:

• A deep understanding of email and marketing automation solutions and their technical capabilities.
• Experience working directly with customers as a Solutions Consultant or support expert.
• Proven ability to articulate complex technical concepts clearly to both technical and non-technical audiences.
• Understanding of the typical SaaS B2B sales cycle.
• Exceptional written and verbal communication skills, including the ability to deliver presentations and demonstrations.
• Strong analytical and problem-solving abilities, including troubleshooting complex technical issues.
• A demonstrated history of working effectively with diverse cross-functional teams, including Sales, Account Management, Product, and Engineering.
• A passion for solving customer problems and driving customer success, adept at building strong relationships and trust with customers.

Apply today and become a key part of an innovative and customer-centric team!