Lifts for Life are seeking a detail-oriented and pro-active administration assistant to support our sales team. In this varied role you will be an integral part of ensuring our beautifully designed range of high quality home lifts are installed for happy clients. Tasks involved include customer enquiries & follow up, creating quotes and general admin.

To be successful and happy in this role you should thrive in a fast paced environment, be a highly skilled communicator, customer focused, and able to problem solve, prioritise and manage your own time and work load.

Your efforts will provide our customers with a great experience during a lengthy process of purchasing, ordering and installing a lift and ensure our team has the information they need to do the same. The role is based on site in our Albion Park Rail office and is not suitable for remote work.

If you have experience in showroom management, sales administration or the residential construction industry we would love to hear from you, however we encourage anyone with a transferrable skillset to apply as all training will be provided.

Your Skills

Have strong attention to detail

People person who is good at face to face, written and phone communication

Able to juggle multiple tasks and stay organised

Pro-active problem solver who can plan ahead

A willingness to learn

Positive, motivated, and able to work with a wide variety of clients

Enjoy a fast-paced and rewarding team environment

Be consistent and highly reliable

Comfortable in common office administration apps and with good computer skills

Team player willing to jump in and support the wider team.

The Role

On the job training will be provided to help you learn the intricacies of our business

Respond to customer enquiries via chat/e-mail and telephone regarding quotes, orders, product information & logistics

Identify non-routine enquiries and escalate or action as required

Developing and maintaining long lasting customer relations

Co-ordinate with team members to ensure client and job needs are met

Self-manage assigned tasks and responsibilities

Face-to-face customer service in our retail showroom

Seizing opportunities to add value to our business

About Us
Lifts for Life is the only lift company with a show room between Sydney and the Victorian border. Located in the beautiful Illawarra we serve clients in Sydney, Illawarra, South Coast and Canberra regions. Our range includes a variety of residential and light commercial lifts and our services include installation, modernization, servicing and maintenance of those lifts. We have a supportive, passionate and family friendly team culture aimed to assist you in growing and succeeding in your role. Established in 2013 we are well placed to continue to flourish and succeed in a growth industry.

APPLYING FOR THE JOB
When applying for the role, please don't include a cover letter. Instead tell us in 1 paragraph why you thing you would be ideal for this role.