Freeway Ford, Casey Ram and LDV is part of the mutli-franchise Freeway Motor Group, with locations in Cranbourne,Frankston (Seaford), and Lilydale.

Here in Cranbourne, our service centre at 290 South Gippsland Hwy, Cranbourne, maintains vehicles from our Freeway Ford, Casey Ram and LDV. With exciting growth across all the brands, we are currently on the lookout for a friendly, outgoing, and knowledgeable Service Advisor.

THE ROLE

The Service Advisor role supports the Service Department by ensuring a high level of customer service to both internal and external stakeholders when performing duties including but not limited to:

Provide top notch customer service

Liaise with customers through the service life cycle from initial bookings to post service satisfaction follow-up

Confidently discuss service specifics with customers

Up-sell to ensure maximum profitability for our service department

Provide support to the Service Workshop, as required

THE CANDIDATE | Our ideal candidate will:

Have previous Service Advisor Experience, or

Be an experienced technician looking to change roles, or

Be passionate about providing outstanding customer experience (with evidence to show this)

Have exceptional communication and interpersonal skills

THE BENEFITS

On offer to you:

a competitive package

commissions and bonuses

company maintained vehicle or car allowance

We are a team that wants to grow - so get excited about what the future holds!

If you believe that you possess the skills and experience that we are looking for, and have a passion for the automotive industry please apply. Send your application which includes a cover letter and resumé to [email protected]