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Client Experience Manager

RecruiTalent
Sydney, NSW
A$100,000 p/a
Banking & Financial Services → Financial Planning
Full-time
On-site

Posted 1 day ago


Our client is an award winning self-licenced advice private wealth firm in the heart of Sydney’s CBD. They are committed to providing financial advice in a way that changes clients’ lives. They are currently experiencing significant growth and are looking for a talented and experienced individual to join their high performing team.

The Position

Reporting to the Senior Client Experience Manager, this newly created opportunity has been developed for a go-getter with a client centric and proactive mindset. This role supports the advisers in ensuring the provision of high quality of advice including the ongoing administration and implementation of new and existing client’s financial strategies.

Responsibilities include:

  • Supporting Advisers in the timely co-ordination, development, delivery and implementation of advice.
  • Assist with the management of the client review process, including checking and preparing documentation for adviser meetings.
  • Supporting the preparation of advice documents and research.
  • Responding to and managing client communication
  • Onboarding of new clients and ongoing administration to support existing clients
  • Scheduling appointments with existing and potential clients
  • Supporting the management of ongoing service to clients.

Your skills and experience

This role will suit someone who has had previous experience working in a client service / administration role supporting financial advisers.

You will also display the following attributes:

  • 2 years+ experience in supporting financial advisers to execute financial advice
  • Undergraduate qualifications in Financial Planning or a related degree (desirable)
  • Demonstrated stakeholder management experience
  • Proficiency across MS Office and financial advice technology (Xplan highly desirable)
  • A self-starter, self-managed, pro-active and driven

The key is your passion for providing a first class client experience and supporting clients achieve their goals.

Rewards and Benefits

You can look forward to ongoing professional training and management support. You will have the opportunity to improve your financial planning education, skills and knowledge with structured career progression.

This role offers a competitive remuneration package, within a flexible work and collaborative team environment.

If you believe you have the skills and experience to be successful in this role, please send your C.V. to Deepa Surti of RecruiTalent using the links below.


About RecruiTalent

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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