We are looking for an experienced, permanent part-time medical secretary to work 2 days a week – 1 day in clinic in Newcastle and the other day from home.

Applicants need to possess great organisational skills and attention to detail with excellent customer service skills. Some flexibility around working hours is needed as sometimes patient clinics will run late, as well as availability to cover for other staff on leave.

Key responsibilities will be:

-greeting patients

-answering phones

-attending to emails

-booking patient initial appointments, follow-ups and surgeries

-processing consult fees and surgical pre-payments

-providing quotes

-liaising with hospitals re theatre lists

-liaising with other medical practices and imaging providers

-checking and sending out correspondence

-scanning and electronically filing

-ensuring that patient files are in order ahead of time for consulting days

Essential skills:

-minimum of 2 years’ experience in a specialist medical practice

-a good understanding of specialist practice software (Gentu preferred but not essential)

-experience with Microsoft Office and good computer knowledge

-proficient typing skills

-initiative to know what needs to be done in order for the practice to run smoothly

We are a small team that prides ourselves on our patient focussed care. Applicants will need to have a caring and friendly nature and be intuitive to patient needs.