About this Opportunity

This position is only open to Aboriginal and/or Torres Strait Islander applicants.

Fixed-Term (until 31.12.2025), Full-Time

Students Directorate

CQUniversity Rockhampton, Gladstone, Mackay or Townsville

Higher Education Worker Level 5

Total Remuneration $95,618 to $107,560 pa (including salary of $80,799 to $90,890 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

At CQUniversity, the Students Directorate plays a central role in shaping the student experience. From orientation through to graduation, this dedicated team works collaboratively across the University to foster a supportive, inclusive and empowering environment for every learner. Whether it is providing expert advice on scholarships and financial assistance, offering wellbeing support or driving student engagement, the team is committed to helping students succeed.

Are you passionate about making a real difference in students' lives? We are seeking a motivated and compassionate Scholarships Officer to help students navigate scholarships, bursaries and financial support programs. This role involves providing advice, processing applications and promoting opportunities to help students access the resources they need.

If you are ready to support students in reaching their full potential and contribute to a dynamic, student-focused team, we would love to hear from you.

Be Rewarded

Up to 5 days paid Indigenous Cultural or Ceremonial leave

17% superannuation (with the choice to join an award-winning superfund)

Generous annual, personal/sick and carer’s leave

7.25 hours engaged service leave

Fantastic professional and career development opportunities

Access to an Employee Assistance Program and Fitness Passport

Position Requirements

Strong communication and customer service skills with the ability to support a diverse student community and communicate sensitively and effectively with Aboriginal and Torres Strait Islander people and communities.

An understanding of equity and social justice principles, with the ability to apply these when supporting students.

Proven organisational and problem-solving skills with the ability to prioritise tasks, meet deadlines and resolve administrative issues with minimal supervision.

Proficiency in Microsoft Office, web-based systems and Customer Relationship Management tools, with the ability to interpret and apply policies and procedures relevant to scholarships and student support.

For further information about this position, please refer to the Position Description on the CQUniversity Careers Site.

Reconciliation and First Nations Peoples Employment

CQUniversity is committed to the improvement of employment outcomes for Aboriginal and Torres Strait Islander people. CQUniversity’s vision for reconciliation remains a more just and equitable Australia achieved through the self-determination of Aboriginal and Torres Strait Islander peoples, supported by a tertiary education sector that truly embraces their knowledges, leadership and strengths.

The filling of this position is intended to constitute an equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and s 105 of the Anti-Discrimination Act 1991 (Qld).

We continue to work towards achieving reconciliation – by not only incorporating and normalising Aboriginal and Torres Strait Islander cultures and perspectives within our everyday business, but also by promoting First Nations voices and contributions across our partners and stakeholders, and our wider communities.

Please see here for our Stretch Reconciliation Action Plan

Please see here for our First Nations Workforce Strategy 2020-2025

Applications Close: 11:59pm, Sunday, 20 July 2025

Job Requisition ID: 6093

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

Keywords: Student Support Officer | Equity Officer | Indigenous Support Officer | Aboriginal Liaison Officer | First Nations Engagement | Indigenous Student Advisor | Community Engagement | Program Administrator | Financial Aid Officer | Academic Support | Student Services | Administration Officer | Student Engagement Coordinator | Outreach Coordinator | Education Support Officer | Case Manager | Service Delivery | Welfare Programs | Cultural Liaison | Program Support | Policy Interpretation | Client Services | Customer Service