Benefits

Flexibility We have a job to get done to make a real difference for our clients and their goals. If you can do that in 4 days a week, working from home or varied hours so that you can go for that midday swim we are all ears. Need to pop out for an appointment? Just let us know you’ll be out of the office - you don’t need our permission.

Extensive training and full support - We take training very seriously and will provide you with training, allocate time for personal development, and do all we can to give you the knowledge and confidence needed for greatness.

Amazing growth prospects and upward mobility in our niche, growing, family feel agency.

School Marketing events – Expo’s, Marketing Retreats & Conferences. We aim to have fun building connections and relationships with our clients.

About Us

Novaflow Digital is not your typical agency. We specialise in providing exceptional digital marketing services exclusively for schools. What sets us apart is our deep understanding of the unique circumstances Schools face, thanks to our directors’ extensive experience working in educational institutions.

What you will be doing

You will be working directly with a portfolio of clients, managing the relationship, building and managing their digital marketing campaigns, identifying & implementing improvements, and educating clients to understand strategies used.

Maintain, update & optimise 30/45 platforms (20-25 client accounts)

Empower clients to understand what we do by articulating the value of our services - (Reports, conversations & answering queries generously)

Balance delivery with the scope of work & client requests

Identify & notify Novaflow of scope creep

Build and manage clients campaigns within Google Ads & Meta Business accounts.

Act as the main point of contact for a portfolio of clients, building a positive relationship as the representative for the company.

Campaign analysis to identify & implement opportunities for campaign improvement as well as communicating these to clients, and managing client expectations.

Prepare monthly written and video reports to foster each client’s understanding of their digital strategy.

Attend fortnightly Zoom calls with clients to maintain a strong client relationship, foster the client’s understanding of their digital strategy, and gain any strategic updates required by the client.

Analyse analytics to further identify areas of opportunity and utilise conversion rate optimisation tactics to maximise the client’s ROI.

Educate clients on our SEM and PPC strategy and tactics.

Provide an exceptional customer experience for our clients. They are our partners and we want them to feel a million dollars

About you

You will need to have an upbeat, enthusiastic and can-do attitude. You'll also need to be self-motivated with the ability to work autonomously as part of a small team in a professional, niche agency. Full training will be provided in all aspects of the role.

Your ability as a thinker, communicator, and doer will shine through when it comes executing marketing strategies including, Meta & Google platforms, optimisations, and advising the client on related aspects such website CRO and relating digital strategies to the consumer decision making process.

Knowledge and Experience

Exceptional customer service is #1

Excellent communication skills - both written and verbal

1-2 years of agency or digital marketing experience (or similar)

Well rounded knowledge and passion of digital marketing, including SEM, PPC (Google Ads, Meta Ads) and Conversion Rate Optimisation. Or be a personable character with a technical mind who is willing to learn and deep dive into the world of digital marketing.

A hunger for learning and enhancing your existing skills.

Confident in building relationships leading to high client retention. Our current retention rate is 94%.

Highly organised and process-driven.

Experience working in the education sector would be incredible!

Experience in Google Analytics and Google Tag Manager is a huge plus.

Success Factors

Do clients report confidence in the relationship?

Achieving their platform and client metrics.

Tasks are achieved on time, each time

Consistently working and articulating improvements for the clients' success

Please ensure you include in your application a written cover letter addressing the 3 key reasons why you are the right person for this role.