About the Company…

We are a well-respected specialty art consultancy providing both custom art project solutions to major hotels as well as providing a range of photographic and art prints to the design and homewares industry in Australia. We are experts in creating gallery quality fine art prints and in house framing services.

About the Role…

We are seeking a proactive and detail-focused Administration and Customer Liaison to join our team. In this key role, you will help ensure seamless daily operations, provide outstanding customer support, and manage a range of administrative tasks with accuracy and efficiency.

Manage a high volume of customer enquiries

Answer and direct incoming phone calls professionally and efficiently

Welcome and assist all customers and visitors

Accurately process orders across all Sales channels

Allocate customer payments via Shopify, PayPal, Afterpay

Produce timely and accurate daily, weekly, and monthly activity reports

Preparation and booking of orders for dispatch

Liaise with numerous carriers & Licenced installers

Liaise with external Agents and Reps

Manage and maintain inventory records

Maintain a professional and inviting showroom presentation

About you…

Exceptional attention to detail and commitment to accuracy

Prior experience in administration and/or customer service

Demonstrated commitment to providing high-quality service

Prior knowledge and experience using inventory-based software

Strong computer skills including sound knowledge of the MS Excel

Excellent problem-solving and communication skills

Ability to remain calm & efficient in a fast-paced, high-pressure environment

Strong time management skills with the ability to multitask

Culture and Benefits

Successful, well-established business with on growing grow

Lots of career opportunities

Enjoy working in supportive and creative work environment

Beautiful work environment

Awesome, passionate and friendly team

If this sounds like you, then apply today with a separate cover letter and your current CV.

Please note that due to the volume of applications expected, only shortlisted candidates will be contacted.

We thank you in advance for your time and interest in working with us!