The Role

Applicants are asked to select their preferred stream in the application form. This will not preclude from roles in other teams.

Candidate Care - Merit Pool Management & On-boarding

Candidate Care Team supports business areas to ensure a positive onboarding experience for new starters to ASD. The team manages onboarding, internal promotions, merit pools, internal EOI processes, and staff relocations.

This is a fast-paced team, which handles large volumes of candidates. We are looking for individuals who are able to work under pressure and can prioritise tasks whilst still ensuring a positive experience for candidates. Strong stakeholder engagement skills are needed, in particular with:

• internal business areas, to understand the job requirements of vacant positions so these can be filled with suitable candidates

• incoming candidates to ensure they are supported throughout all elements of the onboarding experience.

Recruitment

Recruitment and Attraction team is responsible for the attraction and selection of suitable candidates for employment with ASD, including Entry Level Program recruitment. It is a dynamic and fast-paced team environment, and we seek to continuously improve and innovate.

Stakeholder engagement, customer service, and strong communication skills are an essential part of this role as you will be a contact point for various stakeholders and required to communicate deadlines, issues, and timeframes to both internal and external teams. This role requires the ability to prioritise and triage competing priorities, report on activities and be accountable for your own work.

Previous experience with applicant tracking systems such as eRecruit is highly desirable.

SES Support

The Senior Executive Service (SES) Support team provides specialised, high quality advice and service to SES and their support staff. Services provided by the team include SES onboarding; induction and off boarding; policy and advice on SES remuneration and employment conditions; management of Executive Assistant and Executive Officer recruitment rounds; managing SES learning and development; coordinating SES conferences; and management of the SES Performance Leadership Framework.

The team provides regular reporting to ASD’s Chief Operating Officer and the broader senior executive leadership team on SES matters, to enable ASD to manage current and anticipated SES workforce requirements.

Work Health and Safety

The Work Health and Safety team is responsible for keeping our workplaces safe and enhancing employee health and wellbeing. The team leads health and safety programs, systems and initiatives to ensure all workplaces across ASD are safe. The team provides information and guidance on general WHS and legislative matters, oversees compliance and assurance activities and works in conjunction with ASD leadership.

This role requires sound knowledge on WHS-related legislation and policy and the ability to communicate this knowledge to stakeholders in an effective way. A broad understanding of HR and/or WHS policy and the ability to interpret and apply these understandings is critical to succeeding in this position.

Workplace Relations

The Workplace Relations team is responsible for maintaining ASD’s non-SES employment conditions and associated policies, formal consultation with employees and unions, and managing workplace grievances.

As member of this team you will be involved with coordinating, updating and providing advice about ASD terms and conditions, management of staff consultative committees, HR delegations, secondments, workplace grievances, individual flexibility arrangements, out-postings and pay related matters.

HR Case Management

The HR Case Management team provides advice and guidance on all areas of personnel case management including probation, performance management, medical case management, conduct and change management, as well as providing general advice and assistance on HR related matters. The team primarily supports ASD’s SES and middle-management to provide HR advice and support the provision of people services.

A role in this team will require individuals to oversee daily case management activities and lead the implementation of related HR projects.

Proactive communication is essential to this role, as is the ability to coordinate day-to-day case management initiatives to drive optimum and sustained outcomes. The ability to meet tight deadlines while managing competing priorities is crucial to this role, as are effective stakeholder engagement stills and problem solving abilities.

Entry Level Programs Development

The Entry Level Programs Development team are responsible for developing emerging talent through Work Experience, Graduate, Cadet, and Apprenticeship programs. Successful applicants will have an eye for detail and enjoy working collaboratively in a fast paced environment.

A role in this team will involve supporting program participants, assisting with the delivery of learning and development, planning and co-ordinating key events, and processing of documentation and forms. Stakeholder engagement is an integral part of the role and includes interaction with prospective ASD employees, current participants, and business areas.

Learning and Development

As a Learning and Development Officer your role will include liaising with stakeholders to identify the training needs of our workforce, and to support a range of training and development initiatives that enhance workforce capability. This could include using e-learning software to design bespoke packages, reviewing and designing content in ASD’s learning management system, identifying and improving business processes.

You will develop and maintain relationships with external training providers, and administer bespoke training. You will also be required to identify and improve business processes related to training. This role provides an opportunity to develop L&D coordination and training administration skills, in a dynamic and fast-paced environment to ensure ASD training initiatives are delivered effectively and efficiently. You will be responsible for collaborating with stakeholders, coordination of learning programs and evaluation of training activities.

Workforce Strategy, Planning and Enterprise Resource Planning

The Workforce Strategy, Planning and Enterprise Resource Planning (ERP) team is responsible for delivering workforce planning products and service with a focus on delivery of the future workforce. The team supports ASD’s journey to modernise, integrate and transform the approach to managing finances, human resources, logistics, engineering, maintenance and estate operations through ERP.

The HR Communications and Engagement Officer will work collaboratively with other team members to deliver key project milestones for ASD’s ERP program, while providing support communications and engagement activities related to workforce planning initiatives. This role requires individuals to prepare correspondence, briefs, reports and intranet content to support project outcomes and business requirements. Individuals will also build and sustain effective relationships with stakeholders to deliver agreed business outcomes, and interpret and comply with legislative, policy and regulatory frameworks.

About our Team

We are seeking highly organised, solutions-focused, and people-orientated ASD 6 Human Resource (HR) professionals to join our diverse and collaborative teams that support organisational evolution through the delivery of quality HR services.

Our HR functions include, but are not limited to, Recruitment and Attraction, Candidate Care and Onboarding, Workforce Planning, Learning and Development, Work Health and Safety, Diversity and Inclusion, Senior Executive Service Support, and Complex HR Case Management.

ASD offers flexible work practices, excellent training, mentoring, and development opportunities as well as a competitive salary and benefits packages.

Our Ideal Candidate

We are seeking proactive and engaging HR professionals who are passionate about providing quality HR services and outcomes. Our ideal candidate will have:

• Proven experience within one or more HR functions.
• Demonstrated experience managing responsibilities in their respective HR stream.
• Experience leading and implementing strategic HR initiatives and projects.
• Effective team work abilities, with experience leading or mentoring staff.
• Strong stakeholder engagement skills and a demonstrated ability to work collaboratively with a range of people, including delegates and senior managers.
• Strong customer service skills and experience providing customer-focussed deliverables.
• The ability to work in a fast-paced environment, manage competing priorities and triage effectively while ensuring key deliverables are met both individually and as part of a team.
• Excellent communication and interpersonal skills, both written and verbal.
• The ability to exercise sound judgement, discretion, and integrity including the ability to maintain confidentiality and privacy.
• Attention to detail, with the ability to take responsibility for own actions and accurate completion of work.

ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies. In line with the Australian Public Service Commissioner’s Direction 2022, upon completion of the recruitment activity, the merit pool will be available to locations across Australia.

Application Closing Date: Sunday 20 July, 2025

For further information please review the job information pack, reference ASD/05568/25 on Careers | Australian Signals Directorate.