Position Summary:

We’re seeking a Technology Success & Business Development Manager to join our team. In this dual role, you will:

Act as a Technology Success Manager (TSM), providing strategic IT direction, aligning client technology business outcomes, and ensuring measurable outcomes.

Drive new business development, identifying and closing opportunities that grow our recurring revenue base.

You’ll play a critical part in regional expansion throughout the Latrobe Valley and East Gippsland, as well as client retention and business growth.

What You’ll Be Doing

Deliver client Business Technology Reviews (QBRs), roadmaps, and advice that drive strategic outcomes.

Manage contract renewals and ensure no expired agreements.

Prospect and close new clients, achieving defined monthly/quarterly targets.

Collaborate with the service delivery team to ensure we deliver what we promise.

Attend relevant client and industry events to strengthen relationships.

What We’re Looking For

3+ years in a client-facing technical or strategic IT role (e.g., vCIO, Account Manager).

2+ years in business development or solution sales, ideally in an MSP environment.

Familiarity with IT managed services, cybersecurity frameworks (Essential 8, ISO27001, SMB 1001), and the Microsoft ecosystem.

Ability to engage with business owners and executives, building trust and influencing outcomes.

Process-driven with a strong sense of accountability and self-motivation.

About T4 Group:

Hey there! We’re T4 Group, a Technology Success Provider (TSP) dedicated to helping small and medium-sized businesses across Victoria operate securely, efficiently, and confidently.

We’re more than just IT support. We’re your local partner, part of your community, and committed to raising the bar on what you should expect from technology. We are ISO 27001 certified, and our team is experienced and passionate about delivering IT and cybersecurity services that align with our clients' business goals, not just keeping the lights on.

At T4 Group, we have a bold mission:

To redefine IT for 1,000 Victorian businesses — through trusted relationships, smarter solutions, and technology that helps you grow.

We meet our clients where they are at, educate them on what’s truly possible, and help them leverage technology as a driver of success, not just a cost of doing business.

We’re growing and looking for awesome people who share our vision to join us on that journey.

Core Values:

GSD—Get Stuff Done: We value execution. We act decisively, follow through, and don't put off what must be done today until tomorrow.

Think: We solve problems with both critical thinking and creativity, always looking for ways to deliver meaningful value.

Don't Wing It: We uphold the highest standards of quality, professionalism, and integrity. We prepare, verify, and ensure excellence in delivery.