Join our team as an APS6 Team Leader!

This flexible ongoing role is located within the User Services team at The Administrative Review Tribunal and will be located in Brisbane.

Remuneration: The annual salary range for the position is APS6 - $94,563 - $106,394 p.a., plus a generous employer superannuation contribution of 15.4%.

About the opportunity

Reporting to the Assistant Director the Team Leader provides leadership and direction to an operational team, including coordinating and managing workflows; motivating, coaching and influencing staff; managing performance; and ensuring the services provided to the Tribunal’s users, members and registrars are effective and efficient. You will also assist members to conduct hearings across all jurisdictional areas.

The Team Leader will use their expertise in Tribunal procedures and jurisdictions to train staff and manage complex cases or specific interactions with users. The Team Leader role is an important component of the User Services leadership structure and supports the executive leaders to deliver high quality services.

Working from home is available however is managed on an operational basis to ensure onsite services are maintained.

About you:

To be successful you will have:-

• Well-developed leadership skills including ability to think strategically, manage team and individual performance, develop capability and capacity, and drive change.
• Well-developed organisational skills, including the ability to organise workloads, workflows and resources to meet demanding and competing priorities.
• Highly developed interpersonal, influencing and negotiation skills, including the ability to cultivate productive working relationships with a broad range of internal stakeholders, and the ability to deal effectively with the ART’s diverse users.
• Excellent analytical and technical skills, including the ability to provide expert advice on complex issues to internal and external stakeholders ensuring advice is consistent with legislation, policies and procedures.
• Highly developed written and verbal communication skills, including the ability to target communications to a variety of audiences and explain complex concepts simply and clearly.

Essential:

• The Tribunal requires Australian Citizenship as a condition of engagement.
• All employees are required to undertake an Australian Federal Police Check and a Health Assessment.

Desirable:

• Tertiary qualification OR relevant experience in a similar work environment OR subject-matter expertise related to one or more of the Tribunal’s jurisdictions.

More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description, which is linked below and available on our Career Opportunities page.

About the Tribunal:

The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.

You can learn more about the Tribunal on our website.

What we offer:

We believe the little extras can make a big difference in supporting your success and some of our great incentives include:

• flexible working options, including flexi-time and remote working to support you with your commitments outside of work.
• competitive salary including generous superannuation employer contribution of 15.4%
• salary packaging options
• supportive career development opportunities
• access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests
• generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance
• Employee Assistance Program for you and your family
• positive and inclusive culture.

Read our Enterprise Agreement for more information about our terms and conditions of employment.

How to apply:

To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application. Please do not apply via SEEK Apply portal.

Please submit a CV (e.g. of no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the Position Description.

Applications close: 11:45pm (AEST) 13 July 2025

Should you wish to discuss this position, please contact:

Name: Joshua Mathieson

Title: Assistant Director Operations User Services and Member Support

Tel: 07 3052 3206

Email: [email protected]

Please contact the Talent team on (02) 9276 5443 or [email protected] should you require assistance with accessing our website or with lodging your application.

NO AGENCIES PLEASE

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Please note a merit list/pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.

The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability.