ac.care is seeking a Business Partner People and Culture to work with the Manager for People and Culture, and the People & Culture team to deliver comprehensive and specialist human resources services and support throughout the employee lifecycle.

The role will provide collaborative support with programs and program managers to guide leadership development. It is preferred to bring significant experience with Learning & Development as well as Industrial Relations.

The People & Culture Business Partner will work with the Manager for People & Culture, and the People & Culture team to deliver comprehensive and specialist human resources services and support throughout the employee lifecycle. The role will provide collaborative support with programs and program managers to guide leadership development. It is preferred to bring experience with Learning & Development as well as some Industrial Relations. The role is responsible for supporting the implementation of the ac.care strategy by managing HR processes and providing specialist advice in work health and safety, recruitment, consulting, employment contract management, performance and discipline, termination and general HR duties. The role will also act as a Return-to-Work Coordinator in the relevant region. In addition to providing generalist support to designated business units this role leads the development of learning and development strategies, plans and programs which underpin the ac.care People & Culture Strategy and contribute to building a learning culture across the organisation. The role will also contribute to the delivery of innovative learning and development programs across the organisation.

As part of this role you will:

Recruitment

· Support recruitment processes across the organisation by assist with developing recruitment specifications and placement of advertisements.

· Provide guidance and advice on conducting interviews and processes as required.

Policy Development

· Lead, identify and coordinate changes in policy and procedures governed by legislation, industrial requirements and contractual obligations to ensure compliance.

· Work collaboratively with and support the People and Culture team to identify, manage and process changes to policies, practices, frameworks and guidelines.

Employee Relations

· Provide sound employee relations advice and support on complex people matters including disciplinary, performance, misconduct and termination processes to ensure organisational compliance with relevant legislation and industrial relations.

· Ensure compliance with the relevant policies and procedures when dealing with such matters.

· Liaise with legal advisors and other specialists regarding people related issues where external advice and advocacy is required.

General Advice and Support

Support the effective development and implementation of systems and processes to achieve strategic and operational P&C objectives while ensuring compliance with relevant policies, procedures, agreements and legislation.

· Work collaboratively with and support other members of the P&C to ensure all day to day matters are handled efficiently and with an appropriate level and quality of service.

Learning & Development Oversight

· Assist in the ongoing development and implementation of a Learning & Development (L&D) culture aligned to strategic and operational priorities, including a leadership development framework encompassing coaching, mentoring, and succession planning.

· Monitor the impact of and report outcomes of L&D initiatives to the Manager P&C.

· Collaborate with other members of the PC Team, and internal customers to identify training needs and development opportunities across the organisation.

· Support development programs which contribute the retention of an engaged and high performing workforce.

· Manage the organisation’s Learning Management System (LMS) through the UKG platform including the identification of programs appropriate to be included on the system.

· Coordinate the learning calendar curriculum 12 months in advance and coordinate communications to support planning and effective implementation.

· Work collaboratively on learning and development projects which address key priorities such as leadership development, performance management, culture, and engagement to support the delivery of key milestones and outcomes.

· Facilitate learning and development workshops and manage the coordination of event and logistics for learning and development initiatives to ensure effective service delivery

Benefits:

$55.72 per hour

12% employer contribution to superannuation

Full-Time position

Job security in an ongoing position

Flexible working conditions

Five (5) weeks annual leave

Charitable organisation salary packaging benefits

Special Conditions

☒ Hold a current Provisional or ‘Class C’ or interstate equivalent driver’s licence

☒ Working with Children Check

☒ National Police Check

☒ Out of hours work may be required from time to time

☒ Intra and interstate travel may be required

Qualifications, Experience and Attributes

· Relevant tertiary qualifications, skills and/or experience in leading the provision of generailst people and culture services in a service and excellence focussed organisation woith high levels of compliance requirement..

· Experience in providing specialist advice on skills and capability development.

· Experience in identifying and delivering Learning & Development programs with a continuous improvement mindset.

· Completion (or willingness to complete) Certificate IV or equivalent in Training and Assessment

· Understanding and knowledge of industrial relations, fair work & national employment standards, employment agreements and work health and safety legislation.

· Strong communication skills.

· A preparedness to drive positive culture across the organisation, supporting the positive brand growth of the People & Culture team.

· Strong management and leadership skills, including ability to mentor and develop staff.

· Demonstrated ability to build effective relationships internally and externally with clients, intermediaries and service providers.

· Customer focus with a commitment to deliver excellent service and ability to work under pressure and be self-motivated with a high level of initiative and responsiveness when dealing with senior stakeholders.

· A forward-thinking mindset with a focus on innovation and future-proofing the organisation

· Strong problem-solving skills and the ability to adapt to rapidly changing business environments.

· Proficiency in MS Office products and systems that support HR management functions.

Highly Regarded

· Experience working with Aboriginal and Torres Strait Islander peoples, families and communities.

· Experience working with people from culturally and linguistically diverse (CALD) backgrounds.

· Can act with agility and flexibility to change direction in a fluid environment.

How to apply

You may apply through SEEK, or email: [email protected]

In support of your application please:

Subject line: Your Name: [BP - ACC]

A cover letter outlining your reasons for applying and addressing the essential qualifications and experience the position description.

Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.

Please head to the ac.care website accare.org.au for a copy of the position description or call John Martin-Brown on 08 8724 5400 for more information.

Applications close 14th July 2025