Summary

We are looking for an experienced Junior Business Analyst with at least two years experience. This role is for one of our federal government clients and we will only consider Australian Citizens for this role.

Contract Information

Initial 12 month contract; with possibility of 12 month extension

Topend: $60 p/hr (including our 2.5% admin fee within the base rate) + super

Key responsibilities

• Producing reports, interpreting data and analysing results using standard statistical techniques.
• Coordinating divisional and branch reporting requirements to monitor and track improvement and performance outcomes.
• Developing business functional requirements and resources, consistent with contractual, legislative and policy environments.
• Translating business metrics to inform internal stakeholder requirements including efficiency, improvement and performance outcomes to optimise customer experience.
• Designing and delivering workshops, communication and consultation resources that support complex systems and business information gathering and sharing.
• Establishing and implementing governance and compliance processes, dashboards and management systems to track branch and divisional performance against plans and targets.
• Implementing and maintaining audit and risk processes, controls and undertaking issues resolution.

Desirable Skills

• Experience with Customer Records Management Systems, including Salesforce
• Experience with developing and testing on-screen guidance
• Experience developing and testing automated correspondence

If you want to find more information on this role, contact Sebastian at 0480 806 153.