Senior Communications and Engagement Officer
SAFECOM
Posted 3 days ago
Join SAFECOM as a Senior Communications and Engagement Officer
Location: ESS HQ, Keswick
Contract Type: 2-Year Term Contract
Salary Classification: ASO6
Position Number: P19476
Closing Date: 15 July 2025
Are you passionate about public safety, strategic communication, and community engagement? The South Australian Fire and Emergency Services Commission (SAFECOM) is seeking a dynamic and experienced Senior Communications and Engagement Officer to lead the promotion and public engagement strategy for the state’s official emergency information platform—Alert SA.
About the Role
As the Senior Communications and Engagement Officer, you will be at the forefront of public safety communications in South Australia. Your primary responsibility will be to drive awareness, downloads, and usage of the Alert SA mobile app through strategic campaigns, stakeholder engagement, and digital media management. You will also support broader initiatives within the Emergency Management, Resilience and Risk Reduction team.
Key Responsibilities
Lead communication and engagement strategies for the Alert SA app.
Develop and implement high-impact campaigns to increase public awareness and app adoption.
Manage digital content, social media platforms, and media relations.
Provide strategic advice on emergency communications and public messaging.
Collaborate with internal and external stakeholders to ensure consistent and effective communication across the emergency services sector.
Support the development of communication materials, publications, and digital assets.
What We’re Looking For
Proven experience in strategic communications, public relations, or media management.
Strong writing and content development skills across digital and traditional platforms.
Expertise in social media strategy, digital engagement, and analytics.
Ability to manage multiple projects and meet deadlines in high-pressure environments.
Excellent stakeholder engagement and relationship-building skills.
Proficiency in Microsoft Office and design tools (e.g., Adobe Suite, Canva).
Tertiary qualifications in Communications, PR, Marketing, or equivalent experience.
Special Conditions
Participation in a 7-day on-call roster for emergency support.
Occasional out-of-hours work and travel may be required.
May be required to perform operational duties during emergencies.
Why Join Us?
At SAFECOM, we are committed to building safer and more resilient communities. You’ll be part of a passionate team that values collaboration, innovation, and public service. This is your opportunity to make a meaningful impact on how South Australians stay informed and prepared during emergencies.
About SAFECOM
We are the South Australian Fire and Emergency Services Commission (SAFECOM).
Every year, thousands of emergency services workers and volunteers attend incidents throughout the State - putting out fires, rescuing people, conducting searches, freeing people from trapped cars, helping contain chemical spills, dealing with storm damage and much more.
It is our job to ensure that volunteers and employees within the fire and emergency services sector are provided with the resources and support they need to carry out this vital work.
The South Australian fire and emergency service organisations SAFECOM works with are:
the South Australian Country Fire Service (CFS);
the South Australian Metropolitan Fire Service (MFS); and
the South Australian State Emergency Service (SES).
We operate under the guidance of the SAFECOM Board, whose members include the Chief Officers of the CFS, MFS and SES and the Chief Executive, SAFECOM. SAFECOM operates under the Fire and Emergency Services Act 2005.
Source: This is an extract from the company's own website.
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