Customer service - Contracts Administrator

Are you highly detail-oriented with a passion for maintaining accurate and organized data? We’re looking for a Contracts Administrator - Data Integrity to join our team and play a key role in ensuring the integrity of our contracts and related data across our systems. If you have a keen eye for detail, experience with Pronto systems, and intermediate Excel skills, we want to hear from you!

Key Responsibilities:

• Developing and fostering close business relationships with all stakeholders
• Acting as the conduit between field-based staff and external clients
• Developing a sound knowledge and understanding of company processes to ensure clear and concise information is conveyed to clients
• Receiving, raising and following-up on service calls
• Preparing documentation, service docket pricing, purchase orders and reports
• Maintaining accurate record management into the Sales/Pronto CRM system
• Providing quotations and company standardized pricing, when required
• Following up calls to clients to resolve outstanding issues

Salary & Benefits:

• Competitive salary circa $65,000 - $70,000 + superannuation (based on experience)
• Opportunities for career development and growth
• Dynamic, supportive work environment
• Onsite parking available
• Located in the Inner West of Sydney, close to public transport and local amenities

If you're passionate about data integrity, have strong Excel skills, and want to contribute to the success of our contracts administration team, apply now!