Company Overview
Phoenix Specialised Youth and Disability Services P/L is a dynamic and growing provider of staffing and NDIS support services to communities across Victoria. With a strong commitment to quality care and inclusive support, we’re looking for an experienced and motivated Human Resources & Compliance Officer to join our team.

This is a unique opportunity for a skilled professional who thrives in both collaborative and autonomous work environments and is passionate about people, systems, and making a difference in the community services sector.

What Phoenix Offers

Flexible working-from-home options (after probation)

Part-time role (22.8 hours per week – days and times negotiable)

No late nights or weekend work

Positive work-life balance

A supportive and welcoming team culture

Collaborative leadership that values your contribution

Ongoing supervision, support, and professional development

A diverse and rewarding role where no two days are the same

About the Role

Reporting to: (Operations Manager or CEO and Director)
You will play a key role in supporting the full employee lifecycle, while ensuring compliance with relevant workplace laws, NDIS requirements, and organisational policies. You will also contribute to quality management systems (QMS) and be a key support in ensuring Phoenix remains compliant, ethical, and people-focused.

Key Responsibilities

Manage end-to-end recruitment and onboarding processes

Prepare and maintain employment contracts and HR documentation

Coordinate staff orientation, induction, and offboarding processes

Support employee relations, performance reviews, and grievance procedures

Provide balanced and confidential HR advice to managers and staff

Maintain HR and compliance records, training registers, and policies

Support and manage internal audits, compliance checks, and QMS activities

Monitor expiry of staff checks, clearances, and required certifications

Contribute to HR projects and strategic initiatives

Ensure compliance with relevant employment legislation and NDIS Practice Standards

Promote and uphold diversity, equity, inclusion, and child safety in all areas of work

About You

You are an organised and proactive HR professional who understands the importance of compliance and values-based practice in the disability and youth sectors. You have a genuine interest in building a safe, ethical, and supportive workplace culture.

Skills and Experience

Minimum 2–3 years of experience in a generalist or advisory HR role

Excellent communication and interpersonal skills

A problem-solver with initiative

Strong knowledge of HR best practices and compliance frameworks

Proven ability to maintain confidentiality and provide balanced HR advice

Experience working under the SCHADS Award and/or in community services (desirable)

Knowledge of NDIS Practice Standards, WHS, EEO, and child safety principles

Experience or understanding of compliance and quality frameworks (e.g., QMS)

High attention to detail and the ability to manage multiple priorities

Proficient with Microsoft Office and HRIS platforms.

Qualifications

Tertiary qualification in Human Resources or a related field
AND/OR

Extensive experience in a generalist HR/compliance role

Essential Requirements

A valid Australian Driver's Licence

Working with Children Check (for paid employment)

National Criminal History Check (clear)

NDIS Worker Screening Check

Evidence of your right to work in Australia

Apply Now

If this role aligns with your values and expertise, we’d love to hear from you.

Upload your CV and a cover letter telling us why you're the right fit for Phoenix and this opportunity.

Applications close: [Insert closing date or "Open until filled"]

For more information about Phoenix, visit: http://www.phoenixss.com.au

Commitment to Diversity and Child Safety

Phoenix is an Equal Employment Opportunity (EEO) employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disability.

Phoenix is a child-safe organisation committed to the safety and wellbeing of every child. All employees are required to undergo Working with Children and Police Checks prior to commencing employment to ensure we uphold the highest standards of child protection and compliance.