ABOUT GLOBAL PAYMENTS

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale, at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

ABOUT THE ROLE

As the Inside Sales Specialist Lead, you’ll be the go-to mentor for the Inside Sales team, helping improve their performance, provide day-to-day support, and lead by example. You’ll also be responsible for qualifying and converting inbound leads, driving sales performance, and assisting the Head of Sales with implementing and refining strategy.

You’ll play a hands-on role in the sales process while developing your coaching and leadership skills—perfect for someone ready to make their mark and step up in their career.

Key Responsibilities:

Mentor and support Inside Sales team members to develop their sales and technical skills.

Act as 2IC to the Head of Sales, assisting with daily team operations and motivation.

Qualify inbound leads from calls, live chat, web enquiries, and partner referrals.

Conduct outbound calls to convert prospects into customers and drive revenue.

Collaborate across departments (Sales Ops, Marketing, Product, Risk, and Compliance) to improve sales effectiveness.

Maintain accurate pipelines and records in Salesforce and ensure timely follow-ups.

Assist in reporting and providing sales insights to support decision-making.

Uphold compliance and ensure all onboarding documentation is accurate and complete.

Contribute to a positive, performance-driven team culture.

SALARY

This role offers a base salary of $85,000 per annum plus superannuation and commission, with an On Target Earnings (OTE) of $115,000+ per annum. To support you as you ramp up, we’ll guarantee a minimum of $1,000 in commission each month for your first six months.

ABOUT YOU

We’re looking for someone who will stand by our values and bring them to life - a brand ambassador who collaborates and partners with the business. You are a high-performing sales professional ready to take the next step in your career. You are passionate about mentoring others, influencing team success, and preparing for a future in leadership.

You will also bring:

2+ years in internal sales or customer support roles.

Ready to step into a mentor-style leadership position.

Experience guiding or coaching others informally.

Confident, approachable, and leads by example.

Possesses strong sales, communication, and negotiation skills.

Proficient with Salesforce and general CRM usage.

Strong commercial awareness and attention to detail.

Passionate about customer outcomes and achieving results.

Eager to grow into a formal leadership role over time.

OUR BENEFITS

Join a leading global technology brand that offers benefits you’ll actually value, including:

Flexible work arrangements that support your unique needs.

18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Women in Digital membership, granting you access to a host of member industry events and resources.

Additional birthday, community giving, wellness and study leave.

Our free and confidential Employee Assistance Program counselling service and wellbeing resources.

A jam-packed calendar of cultural celebrations and social activities.

Global career and professional development opportunities.

Salary sacrifice and an Employee Stock Purchase Plan.

READY TO APPLY?

Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV. Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email [email protected]

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruitment agencies contact us regarding this position.