Are you an organised, detail-oriented professional with a passion for patient care? Pure Sight Eye Surgeons (formerly Greater Western Sydney Eye Surgeons) is seeking a Surgical Bookings Assistant to join our dedicated team in Richmond, NSW. This is a pivotal role responsible for ensuring the smooth and successful journey of patients through their surgical experience.

About the Role

As the Surgical Bookings Assistant for surgical bookings, you will play a vital role in delivering an exceptional experience from consultation through to post-operative care. You will coordinate every detail of the surgical process with precision and empathy, working closely with our surgeon and clinical team to ensure optimal outcomes.

Key Responsibilities

Manage surgical bookings and coordinate pre- and post-operative appointments.

Prepare theatre lists, surgical quotes, consent forms, and other essential documentation.

Liaise with the surgeon and clinical staff regarding lens calculations and selection.

Order intraocular lenses with meticulous accuracy, ensuring zero error.

Provide patient support and soft sales both over the phone and in-clinic.

Assist on consulting days with room coordination and patient queries.

Offer front desk relief as needed to support the admin team.

Collaborate with the Practice Manager to maintain visibility over the surgical schedule and workload for our doctors.

What We’re Looking For

Experience in a medical, surgical, or ophthalmic setting (preferred).

High attention to detail and excellent organisational skills.

Strong communication and interpersonal abilities.

A compassionate and patient-focused mindset.

Confidence in liaising with clinical professionals and navigating sensitive patient matters.

Flexibility to adapt in a fast-paced, evolving environment.

Why Join Pure Sight Eye Surgeons?

At Pure Sight, we are committed to excellence in patient care and surgical outcomes. You'll be part of a supportive, close-knit team who value professionalism, integrity, and warmth. This is a rewarding opportunity to contribute meaningfully to a high-performing practice making a real difference in patients’ lives.

Ready to take the next step?
Submit your resume and a cover letter outlining your relevant experience and why you’d be a great fit for this role. Only successful candidates will be contacted.

We look forward to hearing from you!