Are you ready to embark on a career where you make a real difference in people's lives? We're seeking a compassionate and motivated Dental Receptionist to join our dynamic team and be a crucial part of the life-changing dentistry we provide our patients.

About Us

At The Grove Dental, we transform the way our patients feel about going to the dentist and have established ourselves as a highly regarded family & cosmetic dental practice. Last year we were the 2024 National Winner in the highly esteemed Australian Achiever Awards for remarkable customer service, and in a few weeks, we have recently completed an extensive practice expansion to create a truly transformative and reimaged dental experience for our patients. Join us as we continue to grow and deliver amazing patient experiences! You can learn more about what differentiates us at thegrovedental.com.au and on Instagram @thegrovedental

What You’ll Do
Your responsibilities will include:

Creating a calm and welcoming environment for our patients, answering their questions and enquiries, and making them feel reassured and at ease

Answering phones, booking appointments, taking payments and providing administrative support

About You
You’d describe yourself as a bit of a perfectionist, a good judge of situations and quick at thinking on your feet. Others would describe you as a positive, supportive, calm and confident presence. You’re a solution-focused individual who always strives to learn and grow each day. You must also possess:

Impeccable communication, presentation, and interpersonal skills, and a high standard of written and spoken English

The ability to thrive as a team-player in a fast-paced environment

A high level of attention to detail and the ability to multi-task

Excellent time management skills

Proficiency with Dental4Windows will be highly regarded (otherwise training will be provided)

At least two years experience as a dental receptionist or assistant is preferred, but not essential. Training will be provided for the right candidate!

What You’ll Gain

An incredibly supportive and collaborative team and workplace culture

Opportunities for professional development, growth and training

Competitive remuneration commensurate with your skills and experience

The satisfaction of knowing you’re making a real difference in people’s lives

We have two dental therapy dogs – Gus & Mabel!

A full-time position (4-5 days/week) – we are looking for someone to be committed long term and enjoy a rewarding career with us.

If you're ready to bring your warmth, organisation, and passion for dentistry to our team, we want to hear from you! Tell us in your cover letter why you think you might be the right person for this position (bonus if you love dogs and can share your favourite thing about them!). Only applications with a cover letter and resume will be considered.

We’d love for you to join us on our mission to create beautiful smiles and transform lives.

We look forward to meeting you!