About Us

Therapy Works CQ is a dynamic, client-focused allied health clinic located in Rockhampton. We offer multidisciplinary services, including Occupational Therapy, Speech Pathology, Physiotherapy and Exercise Physiology, with a strong reputation for personalized care and support for adults, children, families, NDIS and My Aged Care participants.

What We’re Looking For

Previous experience in allied health, medical reception or NDIS related field

Full-time work Monday - Friday with a monthly RDO

Someone who thrives in a fast-paced environment and brings warmth and a compassionate communication style to our friendly team and our clients

Strong organizational skills, the ability to prioritize multiple tasks and high attention to detail

Skilled in Microsoft 365, in particular Excel and touch-typing proficiency

Understanding of NDIS systems and terminology is an advantage

Key Responsibilities

Perform general reception duties, including greeting clients, processing payments and reconciling daily transactions

Maintain accurate clinical and billing records using practice management software

Manage client appointments, referrals and waitlists across multiple therapists

Liaise with clients, families, support coordinators, and referrers via phone and email

Ensure timely reminders, follow-ups, and rescheduling as needed

Management of client paperwork, service agreements, funding tracking and compliance

What We Offer

Supportive, friendly and inclusive team culture

Initial and ongoing training

Opportunity to make a real impact in the lives of local families

Monthly RDO

Competitive salary, commensurate with experience

To Apply

Please email your CV and a short cover letter to Samantha Woods

Email: [email protected]
For enquiries, contact Sam Woods 0403 266 019

Therapy Works CQ, Suite 12, 174 Quay Street, Rockhampton Qld 4700

Rolling applications with closing date 18 July 2025