The Opportunity:

Reception/Administration (Allied Health) PIMPAMA/NERANG CLINICS

Immediate Start

We are seeking expressions of interest from professional, reliable and customer oriented people to join our front desk and administration team on a permanent basis primarily at our new Pimpama Clinic, which at times may also be required at our Nerang Clinic.

Our new Pimpama clinic is a modern healthcare practice located at Pimpama Village Shopping Centre. We work alongside some of the Gold Coast’s most experienced surgeons providing allied health services to a wide range of medical specialists. We also have clinics in Nerang, Southport and Benowa.

The working environment is a friendly, interactive and a busy atmosphere, with flexibility of work day hours. We are looking for long term team members who are looking for a stable and secure employment opportunity. Initial Training will take place predominately at our Nerang clinic.

Skills Required:

• Excellent verbal and written communication

• Critical attention to detail.

• Ability to prioritise patient care while working calmly in a busy and challenging environment

• Strong professional communication skills

• Good computer skills with Microsoft Office packages

• Proven experience working in a team

• Ability to manage time and prioritise workload

• Thrive in a busy working environment

• Australian working rights

• Multitasking

Other Selection Criteria:

• You should have the flexibility to work across a five day roster Monday to Friday, 8am to 6 pm

• Previous experience within a reception or customer service environment is essential

• Applicants with medical or allied health experience will be prioritised

Current or willing to obtain:

• National Police Check

• Working with Children Check

Some Duties Include:

• Greeting clients at reception and engaging in friendly conversation

• Assisting other staff in developing rapport with clients

• Managing incoming telephone calls

• Scheduling and organising patient appointments

• Processing patient information and accounts on windows based software (Cliniko)

• Processing payments through EFTPOS and HICAPS systems

• Liaising with Insurers and Government departments such as Medicare, Workcover & DVA

• Processing emails and mail

• General office tasks including using Microsoft Word and Excel

• Aligning office practices to current health notices including COVID

Employer questions

Your application will include the following questions:

• Do you have experience in administration?

• How many years' experience do you have as an Administration Role?

• Which of the following medical practice management software do you have experience with?

• Do you have customer service experience?

• Do you have a current Police Check (National Police Certificate) for employment?

• Which of the following Microsoft Office products are you experienced with?

• Which of the following statements best describes your right to work in Australia?

• Do you have data entry experience?