ABOUT US

Liverpool is a vibrant city that lies in the heart of Greater Western Sydney. Working with Liverpool City Council offers a wealth of professional opportunities. Liverpool is a diverse and innovative Council located at the gateway to the upcoming Western Sydney Airport. Liverpool is fast becoming Sydney’s third CBD and is going through rapid change and growth, with nearly 100 new residents arriving every week. If great community outcomes are to be realised, Liverpool requires the best minds to realise this opportunity.

ABOUT THE ROLE

Liverpool City Council is seeking a dynamic and organised Waste Support Officer to oversee the Customer Service/Administration functions of Council’s Domestic Waste services. This role is pivotal in driving our sustainability initiatives, focusing on the efficient recycling and contributing to the broader circular economy objectives. Training will be provided.

KEY RESPONSIBILITIES

Adhering to the domestic waste management policy in dealing with all waste management service requests and enquiries on a daily basis, whether from a resident or contractor.

Meeting the service standards established for Councils domestic waste collection service are met.

Liaising with internal and external stakeholders on domestic waste and resource recovery matters in a timely manner, as they arise.

The provision of high quality customer service in a prompt and accurate manner.

Responding to all resident matters and / or requests, as directed by the Waste Management Coordinator. This includes correspondence in the form of email, telephone or letter.

Gather historical data using councils’ systems to assist in resolving resident matters as they arise.

Relevant tasks as directed by the Resource Recovery Coordinator.

BENEFITS OF WORKING WITH US

Opportunities to expand your knowledge.

Flexible work arrangements – including flexi time and hybrid working arrangements (with the ability to work some days each week from home)

Health and wellbeing benefits include two health and wellbeing leave days per calendar year and access to our Employee Assistance Program

Career progression opportunities & ongoing professional development

Access to a Fitness Passport

Salary will be dependent upon the relevant skills, experience and competencies of the successful applicant.

For further information about the position please contact Natalie Jefferys, Talent Acquisition Partner on [email protected]

How to Apply: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection criteria questions which will be shown once you commence your application.

Click here for a copy of the position description

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential. To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. For Temporary positions, you need a visa that gives you permission to work in Australia.