The Organisation

Help at Hand Support Services ‘HAHS’ is a NDIS registered disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants. We have had strong growth and are looking to build on this by welcoming a strong team player into our management team.

We have a strong collaborative culture, and we are passionate about the difference we make in the lives of our participants.

The Role and responsibilities:

The HR Coordinator will be responsible for the following for HR and compliance for HAHS Group:

Assist with coaching the HR team, responsible for onboarding, employment, compliance, and risk management.

Conduct Inductions for new office staff across the group.

Ensure compliance with all aspects of employment law, including award interpretation, contracts, policies, and procedures.

Assist with development, implementation, and monitoring of HR policies, procedures, and best practices to ensure compliance with relevant legislation, regulations, and industry standards.

Conduct regular internal audits and reviews of HR policies, procedures and practices to identify potential areas of risk or non-compliance and develop appropriate solutions to mitigate any issues.

Conduct investigations into complaints, allegations, or breaches of HR policies or legislation and manage the resolution process in a timely and effective manner.

Advise and guide management and colleagues on HR compliance matters, including employment law, workplace health and safety, discrimination, harassment and bullying, and other relevant topics.

Develop and deliver training and awareness programs to management and colleagues on HR compliance matters to ensure that all staff are aware of their obligations and responsibilities.

Keep up to date with changes in employment law, regulations, and industry standards and provide regular reports and updates to the senior leadership team on the implications of any changes.

Ensure health, safety, risk, and compliance guidance are in place and followed by the branch.

Deliver accurate and timely reports to the Directors.

Proactively provide feedback, ideas and have input in development of the organisation’s strategic direction.

Actively participate in the recruitment strategy, ongoing recruitment process and orientations.

Ensure efficient utilisation of staff and allocating work efficiently and within required timeframes

Promote and maintain a safe work environment in accordance with our Work Health & Safety policy.

About YOU:

To be successful in this role you will demonstrate strong interpersonal skills, time management skills, attention to detail and a conscientious work ethic.

You will also possess:

Bachelor's degree in human resources or related field.

2+ years of experience in a similar role, with proven success in HR compliance management.

In-depth knowledge of employment law, regulations, and industry standards.

Strong analytical and problem-solving skills with the ability to interpret complex legal requirements and develop effective solutions.

Excellent communication and interpersonal skills, with the ability to build strong relationships with senior leadership, management, and colleagues.

Ability to work collaboratively with other departments and stakeholders to achieve business goals and objectives.

Proven experience assisting with developing and implementing HR policies, procedures, and best practices.

Ability to take initiative and work independently when required.

High level of work ethic and integrity with respect for confidentiality at all times.

Care/disability/aged care background or experience highly preferred.

Great attitude and focus on achieving goals.

Takes responsibility and leads by example – hardest worker in the room

Loves growth and the challenges it brings.

Team player and someone that is prepared to roll up their sleeves to get it done

Attention to detail – supervising, checking compliance and crossing T’s & dotting I’s.

Proven experience in the NDIS industry or aged care or health industry.

High level of organisational and time management skills

Exceptional customer service skills coupled with patience and commitment.

The ability to build and maintain rapport with stakeholders.

High level of computer literacy and experience using CRM’S

Demonstrated knowledge of the NDIS policies and guidelines would be beneficial

Valid Working with Children Check

Valid NDIS worker check

Qualifications/Experience:

Relevant experience in a similar role within the disability sector (desirable)

Unrestricted working rights in Australia

Qualification in Disability, Community services or other relevant areas (desirable)

The rewards:

If you are looking to join a growing business that aims to be a contender in the healthcare industry and contribute to delivering a high level of NDIS services in Australia, then HAHS is for you. We are focused on our staff and it is foundation of what makes us a great company to be a part of.

Working for us will put you in a strong position with your career, with opportunities for growth and development.