About Us

YAY Today is a Melbourne-based, NDIS Registered Provider established in 2022, with a clear mission: to help people with disabilities unlock their potential and experience moments of joy. Our team of over 60 multidisciplinary professionals is united by a shared passion for making a difference in our clients' lives.

We foster a positive, collaborative workplace where every team member is valued. You’ll have access to genuine professional development opportunities – including workshops led by psychologists – and enjoy a warm office culture where even the coffee is brought to you by our Day Program participants as part of their training.

About the Role

We’re looking for a motivated and organised HR Coordinator to support our recruitment, onboarding and HR operations. You’ll play a key role in maintaining a capable, compliant and person-centred workforce.

Key Responsibilities

Recruitment & Onboarding

Manage recruitment advertising, screening, and shortlisting of applicants

Conduct phone screens and coordinate interviews

Complete pre-employment checks (NDIS, WWCC, references, qualifications)

Oversee the onboarding process including orientation and document collection

Compliance & Records Management

Ensure all new hires meet NDIS workforce capability and compliance standards

Maintain up-to-date, accurate records for audits and quality reviews

Monitor completion of mandatory training modules

HR Support & Coordination

Respond to HR-related enquiries from staff and managers

Assist with employee communications and engagement initiatives

Support performance management and policy implementation as required

Collaboration

Work closely with internal teams (rostering, support coordination, operations) to understand workforce needs

Contribute to reporting and continuous improvement in recruitment and HR practices

Skills and Experience

Previous experience in recruitment, HR, or a similar coordination role

Strong understanding of NDIS worker screening and onboarding processes

Excellent communication and organisational skills

High attention to detail and ability to manage multiple priorities

Confident using Microsoft Office and recruitment systems

Experience in disability, aged care or community services

Certificate IV or above in Human Resources, Business Administration, or similar

Compliance Requirements

Cleared NDIS Worker Screening Check

Working with Children Check.

Valid driver’s licence

Completion of the NDIS Worker Orientation Module