Be Part of a National Advice Firm Where People and Purpose Come First

Since 2009, this Malvern-based firm has carved out a reputation as one of Australia's most trusted names in financial advice. With 70+ staff and a growing network of offices nationwide, they’ve built their success on genuine relationships, transparency, and a strong commitment to both their clients and team.

As they enter their next phase of growth, an exciting opportunity has opened up for a Client Services Manager to join the team and provide dedicated support to a senior adviser working with a select portfolio of high-net-worth clients.

This is your chance to step into a fast-paced, high-touch role within a supportive, family-friendly environment where your career can truly flourish.

What the Role Involves:

Working closely with a seasoned adviser, you’ll ensure the day-to-day running of client matters is handled with precision and care. Your role will include:

Delivering responsive, professional service to valued clients

Preparing meeting packs, SOAs, ROAs, and other essential documentation

Coordinating with product providers and key stakeholders

Managing applications, forms, and advice implementation steps

Keeping client records, CRM systems, and compliance data accurate

Acting as a reliable point of contact for client queries and follow-ups

What You Bring:

Previous experience (2–3 years) in a financial planning or private wealth support role

Knowledge of Xplan or similar CRM systems

Impeccable attention to detail and strong time management

A client-first mindset and passion for providing exceptional service

Strong interpersonal and communication skills, with a collaborative approach

What’s In It for You:

$85–95k + Super + Bonus Structure

Work from home two days a week

Clear pathways for career progression within a national firm

Flexible, family-friendly environment where work-life balance is encouraged

A warm, team-oriented culture that genuinely supports your growth

Ready to grow your career with a firm that values your contribution?

Apply now or contact James on 0451 831 861 for a confidential discussion.