Company description:

Department of Communities and Justice

Job description:

Senior Digital Content Strategy Officer

• Location - Parramatta
• Employment type - Temporary full-time up to 12 months
• Grade - Clerk Grade 9/10
• Salary - $125,693 pa - $138,510 pa plus employer's contribution to superannuation and annual leave loading

Your role

As the Senior Digital Content Strategy Officer, you'll lead content strategy and governance across digital platforms, ensuring content is clear, consistent, accessible, and aligned with government standards.

You'll drive the development of governance frameworks, champion inclusive and user-focused experiences, and lead continuous improvement across digital channels. Join a high-performing team transforming government services—offering flexible work, career growth, and strong wellbeing support—while making a meaningful impact across NSW.

What you'll do

• Develop and implement user-focused content strategies across internal and external digital platforms
• Establish content governance processes, including taxonomies, reporting, and quality control
• Ensure content meets WCAG AA accessibility standards and aligns with the NSW Digital Service Toolkit
• Collaborate with business units and stakeholders to align content with organisational goals
• Provide strategic content input for new digital initiatives
• Conduct content audits and use analytics to identify and act on improvement opportunities
• Create training materials and support internal content authors

What we're looking for

• Proven experience leading and creating content strategy in complex organisations
• Strong understanding of content design, governance, SEO, accessibility and digital best practices
• Excellent stakeholder engagement and communication skills
• Ability to manage competing priorities in a fast-paced environment
• Familiarity with WCAG, GIPA Act, State Records Act, and NSW Government digital standards is highly desirable

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 3 pages).

Applications close Wednesday, 9 July 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Vanishree Ranganath via email at [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3929 or via email at [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.