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Clinical Operations Lead

Aspire4Life
Coolangatta, QLD
A$126,000 p/a + Salary Packaging up to $15,899
Healthcare & Medical → Nursing - Aged Care
Full-time
On-site

Posted 10 days ago


At Aspire4Life, we're shaping communities with purpose and impact. That means empowering our people and community to be independent, connected and thriving. As a purpose driven team, our values represent how we operate, and the people we choose to represent our brand.

An exciting opportunity to join Aspire4Life as the Clinical Operations Lead. As the Clinical Operations Lead, you will play a pivotal role in ensuring high standards of clinical care across a multidisciplinary assessment workforce. With a thorough understanding of the Aged Care Quality Standards, you will lead virtual program operations, provide clinical oversight, and support compliance with funding agreements.

This is a full-time permanent role, primarily an office-based role with occasional travel across the Gold Coast.

The Benefits:

  • Non-for-profit Salary Packaging (up to the value of $15,899 per annum) Meal and Entertainment packaging (up to the value of $2,650 per annum)
  • Private Health Insurance Discount (Medibank)
  • An Employee Reward & Recognition Program, saving you up to $4,000 per annum across hundreds of retailers
  • Employee Assistance Program (EAP)
  • Training, development and subsidised qualification Programs
  • Extensive leave policy including up to 9 weeks Paid Parental Leave, Study Leave, Cultural Leave, and NAIDOC Leave (for eligible employees)
  • Technology/equipment provided as required
  • New Employee Referral Programs
  • Daily travel allowance

About you:

  • Proven experience in aged care, assessment, and/or service coordination.
  • Previous experience in a management role, leading a multidisciplinary team.
  • Exceptional ability to manage competing priorities in a dynamic environment.
  • Oversee clinical activities, including intake, triage, assessments, and post-assessment support.
  • Provide clinical insights using data to support strategic decisions.
  • Address and resolve client feedback and complaints to enhance service confidence.
  • Proficiency in MS Office Suite, especially Outlook, Word, and Excel.
  • Strong written, verbal, and interpersonal communication skills.

What to bring?

  • Tertiary qualification and AHPRA registration as a Registered Nurse, Occupational Therapist, or Physiotherapist, OR eligibility for AASW membership as a Social Worker.
  • Current influenza vaccination and COVID-19 vaccination.
  • Unrestricted Australian Driver's License.

About Us:

Aspire4Life acknowledges and pays respect to the Traditional Custodians of this land on which we work.

Aspire4Life is committed to achieving a diverse workforce and encourage applications from First Nations Peoples and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds and people with disability. If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact Mel Berriman on 0438 409 907.

If this sounds like your next exciting opportunity, Apply Now!

Please note: All successful applicants will be required to undertake a Nationally Coordinated Criminal History Check and provide evidence of your right to work in Australia.

Applications will be reviewed as received - so please do not delay in sending your interest through.


About Aspire4Life

Coolangatta, QLD, Australia

We believe that every person is on a unique journey and our role is to build the capacity, independence and connectedness of each individual. From our own staff, to the networks of people whose wellbeing is entrusted to our organisation. We tailor inclusive planning, assessment and case management services which are delivered with respect and understanding. We partner with government organisations and other likeminded leaders in the community to deliver a number of programs, including My Aged Care Regional Assessment Services, the Department of Veteran Affairs Home Care Assessment Agency program and the Department of Health Community Visitors Scheme.

Everything we do is based on the philosophy that no two people are the same. We listen and create meaningful conversations to learn and understand each person’s unique story. This allows us to provide opportunities which align with individual aspirations – redefining possibilities.

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