Staffing & Scheduling Coordinator

Raya Healthcare – Thomastown, VIC

About Raya Healthcare:

Raya Healthcare is a registered NDIS provider delivering personalized disability and aged care services across Victoria and South Australia. Since 2019, we have been committed to empowering individuals through tailored supports that foster choice, control, and independence.

About the Role:

We are seeking a highly organized and proactive Staffing & Scheduling Coordinator to join our Home & Community team. This critical role combines rostering, recruitment, and compliance to ensure our clients receive consistent, quality care delivered by well-supported and compliant staff.

Key Responsibilities:

Develop and manage staff rosters using systems like ShiftCare ,Careview and Sentrient to meet client needs and staffing availability.

Liaise and work together with your team to meet client needs, complete any other work as requested by your supervisor.

Coordinate urgent shift changes, cancellations, and last-minute bookings to maintain seamless service delivery Lead recruitment processes including advertising roles, screening candidates, conducting interviews, and onboarding new support workers

Ensure all staff meet compliance requirements such as Working With Children Checks, National Police Checks, NDIS Worker Screening, and relevant certifications (e.g., First Aid), according to NDIS practice standards.

Maintain accurate and up-to-date compliance records and proactively follow up on outstanding documentation or training via our portals

Collaborate with management to forecast staffing needs and plan recruitment campaigns accordingly

Communicate effectively with staff, clients, and stakeholders regarding scheduling and compliance matters

Support continuous improvement of staffing and scheduling processes

What We’re Looking For:

Experience in rostering, recruitment, and compliance coordination (NDIS preferred)

Strong organizational, multitasking, and communication skills

Familiarity with rostering software such as ShiftCare , Careview, Sentrient

High attention to detail and ability to work independently under pressure

Knowledge of SCHADS Award and NDIS compliance standards advantageous

Ability to multitask and work under pressure

Positive, adaptable, and solutions-focused mindset

Essential Requirements:

National Police Check (or willing to obtain)

Working With Children Check (or willing to obtain)

NDIS Worker Screening Check (or willing to obtain)

First Aid & CPR Certificate (or willing to obtain)

Valid Driver’s Licence

Why Join Raya Healthcare?

Flexible working arrangements (full-time or part-time)

A values-driven organization committed to quality care and staff support

Opportunities for growth and professional development

Be part of a dedicated team making a difference in people’s lives

Apply Now

If you’re organized, proactive, and passionate about people and compliance, we’d love to hear from you!

Send your resume and cover letter to [email protected] or apply via Seek.