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About the Role

We are seeking a Service Coordinator, responsible for managing client and care worker rosters. The role will coordinate services to aged and disability clients and work closely with Case Managers to coordinate care support teams to meet our clients' individual needs. The position includes a requirement for attending to after hours calls on weekly rotating roster basis.

About you

You have exceptional interpersonal, communication and multi-tasking skills

You are self motivated and can work independently and as part of a dispersed team

You can develop and maintain professional and responsive relationships with internal and external stakeholders

You are a proactive individual looking to advance your career and join a dedicated professional team in a successful growing business

What is required?

Minimum of 12 months customer service/rostering experience, preferably in the aged care/disability services sector

Well-developed time management skills and ability to organise and prioritise a range of administrative tasks to well established guidelines

Competent IT and keyboard skills using Microsoft Office package and the ability to use client management systems.

Exceptional relationship management skills both internal and external counterparts (eg. Brokerage partners)

The ability to use initiative in resolving problems and the capacity to resolve complaints as appropriate.

Available to work a weekly rotating day and after hours roster

About us

We believe in thinking differently, with over 20 years experience in understanding that everyone’s needs are unique. Operating in New South Wales, Victoria, and Queensland, Kinder Caring specialises in personalised, flexible home care so that families can keep their loved ones at home. Providing care in a person's home means care can be tailored specifically to the client's needs.

We are specialists in aged, disability, and palliative care for clients of any age. We work with our clients' medical specialists, General Practitioners, palliative care teams, family, and significant others to provide peace of mind and confidence so our clients can remain at home.

We are committed to the principles of Equal Opportunity and attracting candidates who represent the diversity of the community we support. We know that gaining different perspectives helps generate better ideas and the benefits of this will be to our clients and the greater community.

We encourage applicants to apply as soon as possible as we will actively shortlist during the advertising period and reserve the right to close this advert prior to the advertised date.