About the role

The Mater Mothers’ Hospital has an exciting opportunity for a Neonatal Complex Care Coordinator to join their Neonatal Critical Care Unit. This is a permanent, full-time position, based at our South Brisbane Campus.

Reporting directly to the Assistant Director of Clinical Services, the Neonatal Clinical Care Coordinator provides expert clinical consultancy and plays a critical role in coordinating healthcare services for complex neonatal patients. By fostering partnerships, identifying system improvements, and enhancing consumer outcomes, the coordinator ensures individualised care and facilitates optimal care at the right time in the most suitable environment. Acting as a liaison between patients, families, and care teams, they improve communication, coordination, and continuity of care, leading to better patient outcomes.

Salary range: $66.85 – $72.58 (RN3) per hour plus 12% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

• Coordinate the complexities of the healthcare system where multiple specialities or services are involved to ensure consumer focused care
• Creation of partnerships through collaboration, networking and effective communication with key stakeholders
• Identify gaps in health service delivery and facilitate system improvements to enhance consumer outcomes in the neonatal population.
• Guide the consumer through the complexities of the healthcare system by reducing fragmentation, addressing barriers, educating, empowering, and coordinating personalised care
• Support patients and families across the Mater NCCU who require ongoing care and treatment through either Queensland Children's Hospital (QCH) or local hospital services

About you
To be successful in this position, you will have extensive experience in coordinating complex healthcare services, liaising between patients, families, and care teams; and partnering closely with families to ensure the highest quality of patient care.

• Current registration with the Nursing and Midwifery Board of Australia.
• Neonatal qualification (graduate certificate or higher)
• Minimum of five years’ experience in specific clinical specialty including experience as a Clinical Nurse or other leadership role

Desired:

• High-level interpersonal, written and verbal communications skills with the ability to engage with internal stakeholders at various levels to achieve
• Experience in clinical leadership
• Master’s qualification or working towards

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Thursday the 10th of July 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.