Company Description

Located in Echuca, the 60 room 4-star Mercure Port of Echuca is within walking distance to the paddle steamers, old port area, shopping district, restaurants, and bars. With its function facilities, and outdoor pool, the hotel has everything you need for both business and leisure travelers alike.

At Port of Echuca, guest can jump onboard a paddle steamer, ride in a horse-pulled cart through town, and enjoy some of the best local dining. Guests at the Mercure Port of Echuca have a historic world to discover just beyond their door.

Job Description

Mercure Port of Echuca is seeking a genuine, customer-centric Guest Service Agent to join the Front Office team.

Early/Late shifts between 7.00am - 9.00pm

Experience required - willingness to engage naturally with guests and always look for improvements and solutions.

Must be well organized

Confident with computer systems

Punctual & reliable

Creative, confident & fun

Honest, consistent, & detail-oriented

Must Have

Good time management

Excellent communication skills

Ability to work under pressure when needed

Current Australian working rights

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career