Customer Service & Administration Assistant
Part-Time (6 Month Contract)

Velocity Solar - Geelong

Part Time | Minimum 20 - Maximum 30 hours/week | Flexible Days

Start Immediately | Friendly Team | Opportunity to Extend

Are you a reliable and detail oriented admin professional looking for part-time work in a great team?

At Velocity Solar, we are seeking a motivated Administration Assistant to join our growing office on a 6 month contract, with potential for extension depending on workload.

You'll play a key support role across customer communications, database management, and post installation care - helping ensure our clients have a seamless solar experience from start to finish.

About the Role:

Reporting to the General Manager (or as otherwise advised), you'll provide essential administrative support to keep our operations running smoothly. This role is perfect for someone who enjoys variety and values delivering outstanding customer service. You'll be a vital part of our day to day coordination.

Key Responsibilities:

Follow up with clients post installation

Follow up new build clients to prepare for installation

Prepare and complete customer system performance reports

Assist customers with rebate applications

Maintain and update our internal database

Book in leads for the sales team

Support administration tasks related to install completion

Provide backup support for the broader admin team when staff are on leave

General administrative and adhoc duties as required

What We're Looking For:

This is a selective role - we're looking for someone proactive, organised and eager to learn. You'll need to be a confident communicator who can stay on top of admin processes and ensure follow ups don't fall through the cracks.

To Be Successful, You Will Need:

Demonstrated experience in administration (min 2-3 years preferred)

Excellent attention to detail and follow through

Strong communication skills - both verbal and written

A genuine willingness to learn about the solar industry

Ability to work independently and as part of a team

Proficiency using Microsoft Office and online systems

Why Join Us?

Flexible part time hours (minimum 20 - maximum 30 per week)

Supportive and inclusive team culture

Fully functional office environment in Geelong

Immediate start available

Standard office hours Mon-Fri 8am-4pm (days/times flexible)

Possibility of contract extension

To Apply:

Please submit your cover letter and CV addressed to Emily at [email protected]

Tell us why you're the right person for this role and how your admin experience will contribute to our team.

Applications without a cover letter will not be considered.

For further information about the role, contact us on 03 5243 8364.

Learn more about us at www.velocitysolar.com.au