We're Hiring: Admin & HR Executive

📍 Location: Onsite – Full-time - Newcastle | 🕐 Mon–Fri | 🏢 Office-Based Only
📅 Start Date: ASAP | 💼 Department: HR & Administration

About the Role:

We’re looking for a highly organized, detail-driven Admin & HR Executive to take full ownership of our office operations and HR processes. If you're someone who thrives in a fast-paced environment, values structure, and handles both people and paperwork with professionalism, this role is for you.

You’ll be responsible for everything from managing company assets and insurance, to recruitment, onboarding, and handling administrative support across departments. Think of yourself as the engine that keeps our office running smoothly—and our people empowered to perform at their best.

🔧 What You’ll Do:

1. Administrative Operations

Oversee daily office operations including supplies, facilities, utilities, and vendor coordination.

Manage company assets (procurement, assignment, insurance, depreciation tracking).

Coordinate internal meetings, notices, and service requests.

Respond quickly to emergencies (e.g. power/water issues, accidents).

Ensure timely payment of office rent, utilities, subscriptions, and licenses.

2. HR Operations

Handle recruitment, onboarding, staff records, and probation reviews.

Submit timesheets and process leave, sick days, and overtime requests.

Manage lawful terminations, disciplinary procedures, and HR compliance.

Maintain complete and accurate staff profiles.

Coordinate with drivers and verify documents in ride-sharing platforms (Uber/We Fly).

3. Backup: Customer Service (Ride-Sharing Division)

Provide occasional support to the CS team by handling calls, messages, and customer feedback.

Monitor service quality and propose improvements during backup shifts.

Targets & KPIs Include:

Respond to 95%+ internal requests within 24 hours.

100% of assets insured, tracked, and documented.

Staff profiles 100% complete and up-to-date.

85%+ pass rate for probation reviews.

≤ 3 unresolved CS issues/week during backup shifts.

What You’ll Need:

Proven experience in administration or HR (2+ years preferred).

Excellent communication and conflict resolution skills.

Strong attention to detail and sense of accountability.

Proficiency with Gmail, Google Sheets, Calendar, and HR tools.

Basic knowledge of HR policies, insurance, and labor law.

Basic English reading/writing for emails and digital platforms.

Full-time office presence (5 days/week) is required.

Why Join Us?

Take full ownership of essential company processes.

Join a collaborative, respectful, and fast-moving team.

Work in a growing organization with impact in transportation and tech.

For any questions, or to submit your CV directly, please contact our recruitment team at [email protected]