Company description:

Department of Communities and Justice

Job description:

Coordinator Incident Response Teams (IRT) Operations,

Youth Justice

• Ongoing Full-Time
• Location: St Marys
• Clerk Grade 9/10 Salary ($125,693 - $138,510 pa), plus employer's contribution to superannuation and annual leave loading

This is a targeted recruitment.

While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent.

This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

Your role

Assists in the management, operations and governance of the Incident Response Teams across the Youth Justice custodial system. Liaise with operational staff, including the centre manager and their management teams and other stakeholders to ensure a consistent approach to the management and governance of the Incident Response Teams within Centres.

What you'll do

• Oversee and assist each centre manager to direct the Incident Response Team staff to ensure consistent service delivery across all of Youth Justice Centres. Monitors and oversees centre incident data to ensure emerging issues and threats are captured and put through the intelligence cycle.
• Assist with research, analysis and implementation of strategies and methodologies to improve the Incident Response Teams effectiveness and comply with government legislation and Department policies and procedures.
• Communicate regularly with Centre managers and other clients to determine individual needs and to schedule IRT operations including support for centre managers in regard to critical incidents, Command Post scenario drills and to fulfil their local IRT responsibilities.
• Provide expert advice to the Director Operations & Metropolitan Custody and the Senior Manager, Court Logistics, Classification and Placement on key risks and trends developing on incident response within detention centres.
• Prepare briefings and other high-level correspondence, reports and statistics relating to incidents.
• Contribute to the development of standardised training on incident response and assist ODTU to provide ongoing refresher training statewide for all staff within the Incident Response Teams.
• Oversight monitoring of stock levels, the appropriate storage and issue of IRT equipment statewide.
• Maintaining the governance of standardised practices within Incident Response Teams across all Youth Justice Centres.

What we're looking for

• Tertiary qualifications in a related field or equivalent experience.
• Current NSW driver's licence with ability and willingness to travel throughout NSW.

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the focus capabilities & requirements of the role and answer the two targeted questions below:

1. Walk us through your most challenging incident response. What was your role, how did you coordinate the team, and what was the outcome?

1. How do you ensure clear and timely communication between incident response team co-ordinator, management, and external stakeholders during an incident?

Applications close 13 July 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager James English - Senior Manager, Court Logistics, Classification & Security (CLCS) on 0410 328 466 or via [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lisa Smith on 0456 199 105 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.

Profile description:

The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice Portfolio. Communities and Justice aims to achieve a safe, just, and inclusive New South Wales (NSW) by operating an effective legal system; increasing access to social and affordable housing; protecting children and families; addressing domestic and family violence; promoting public safety; reducing reoffending; and supporting community harmony and social cohesion.

DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community by providing services that are effective and responsive to community needs.

We offer:

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.