🌟 Front of House Manager – Food & Beverage Operations | Tattersalls Boutique Hotel Armidale 🌟

Location: Armidale, Northern NSW
Position: Full-Time
Start Date: Immediate Start Available

Are you a hospitality leader with a sharp eye for detail and a passion for refined service? Do you thrive in a hands-on, fast-paced environment where exceptional guest experiences are the top priority?

Tattersalls Boutique Hotel Armidale, a heritage-listed luxury hotel in the heart of the New England High Country, is seeking a Front of House Manager to oversee the daily operations of our food and beverage service. From our elegant dining room to our bustling cocktail bar and lounge, you’ll play a pivotal role in delivering the high standards that define the Tattersalls experience.

🥂 About the Role

As Front of House Manager – Food & Beverage, you will be responsible for leading our front-of-house team across the restaurant, bar, and event spaces. You’ll manage daily service operations, maintain quality standards, and ensure guests receive impeccable and seamless hospitality.

Key Responsibilities:

Oversee daily operations of all food and beverage outlets, including restaurant, bar, and in-room dining

Lead, train, and roster a team of front-of-house staff, including waitstaff and bartenders

Drive service excellence and ensure a consistently high level of guest satisfaction

Monitor floor operations during service, responding to guest needs and resolving issues swiftly

Collaborate with the Head Chef and Operations Director to coordinate menu updates, service standards, and event requirements with our event coordinator

Manage bookings, table allocations, and function coordination

Ensure compliance with RSA, hygiene, and OH&S regulations

Maintain cleanliness, presentation, and ambience across all guest-facing areas

✅ What We’re Looking For

Minimum 2 years' experience in a similar leadership role within a high-end restaurant, hotel, or luxury venue

Proven ability to manage and motivate a service team in a fast-paced, customer-focused environment

Strong knowledge of food, wine, and beverage service standards

Hands-on management style with a “lead by example” attitude

Immaculate personal presentation and professional communication skills

Experience with POS and reservation systems

Current RSA certification

Availability to work flexible hours, including nights, weekends, and public holidays

💎 What Tattersalls Offers

A leadership role in regional NSW’s most celebrated boutique hotel

Competitive salary package commensurate with experience

Opportunities for career advancement within a growing hospitality brand

A supportive, professional, and team-focused work environment

Staff meals, discounts on dining and accommodation

Work in a beautifully restored, heritage-listed venue with an award-winning food & beverage program

How to Apply:
If you are a dedicated and dynamic hospitality professional with a passion for service and leadership, we’d love to hear from you.

Step into a leadership role at Tattersalls Boutique Hotel Armidale – where heritage meets hospitality.