Office Coordinator (Ex Property Manager)

About Us

We're Ben the Plumber! We're proud to be considered the reliable plumbing experts. As a small, family-run business, we’ve built our reputation on honest service and a strong commitment to doing the job right first time. We're now at the point where we're growing and we need a dedicated Office Coordinator that wants to join our small team.

Why You'll Love Working With Us

Flexibility to work from home 2-3 days per week once trained

We're a dynamic, family business where you'll be part of a close-knit team

Supportive, flexible work environment where your initiative is valued

Growth in our business will result in growth for you

Key role which will shape new direction in the business

What We Offer:

$60,000 + super + company car and fuel card as we grow

Monday to Friday, 8:30am–4:30pm – no weekends or late shifts

Work-from-home flexibility – 2–3 days per week once trained

Friendly, family-run business that values its people

Room to grow – this role can evolve with you

A supportive environment where your ideas are welcomed

Be a part of something real – where you can make a genuine impact

About the Role

We're looking for a motivated and organised Office Coordinator to be the key, central point of our operations. You'll be handling daily operations of our business, working closely with our plumbers, clients, and suppliers. You'll also play a key and active role in our software development, streamlining our systems and workflows, creating SOP's enabling the growth of the business.

Working closely the Director, you'll be playing a key role as the hub in our wheel of operation ensuring standards are kept and relationships are maintained.

Key responsibilities include:

Answering calls and emails with professionalism and warmth

Scheduling plumbing jobs and coordinating with clients, suppliers, and team members

Liaising with tenants, landlords, property managers, and general public

Managing jobs, records, invoicing, and data entry

Streamlining, initiating and implementing new SOP's in our software & operation

Social media content, marketing and advertising

Supporting the business owner with general office duties

What We’re Looking For:

Current full driving licence

Real estate licence covering property management

Experience in property management and administrative roles

Confident with computers and cloud-based software (Xero, Service m8 etc. is a bonus)

Strong communication skills – both written and verbal

Able to work independently

Keen to be part of a long-term journey with a growing company

Is this is the opportunity you've been looking for?

If you’re ready to leave behind the long hours, weekend work, and feeling undervalued, this could be your fresh start. We’re offering a role where your skills are recognised, your time is respected, and you’re given the space to thrive. If that sounds like the change you’ve been looking for, we’d love to hear from you.