
Community Engagement Officer (2025-253)
Port Macquarie Hastings Council
Posted 2 days ago
About the Opportunity
We have an exciting opportunity to join the Liveable Communities team as a Community Engagement Officer. This role is ideal for someone who excels in stakeholder engagement and is confident navigating diverse and complex community and organisational relationships. If you're a strategic communicator with a genuine commitment to building meaningful connections, we'd love to hear from you.
About the Role
This position is responsible for planning and delivering effective community engagement campaigns that build connection, trust and participation within our community. This includes:
- Facilitating the design and delivery of organisation-wide engagement using IAP2 or similar frameworks to support effective internal and external stakeholder engagement
- Support the preparation and delivery of face-to-face and online consultation engagement activities in support of Council's projects and programs, such as pop-up stalls, workshop, community meetings and online forums to gather community sentiment on key issues and project satisfaction.
- Develop engagement materials and collateral, working with the Community Communications Officers to coordinate design, printing and distribution of these materials.
- Assist teams to map stakeholders for community engagement projects and determine appropriate methods to notify and engage each stakeholder group
- Carry out administrative tasks including engagement plan and report development, coordinating letterbox drops, community email notifications and project updates.
About You
To be successful in this position, you will have:
- Demonstrated experience in community engagement with a variety of stakeholders, using a broad range of methods.
- Strong communication, relationship-building and conflict resolution skills.
- Flexibility to work out of hours, where required, to engage with our community at a time that works for them - this could include evenings and weekends.
- Knowledge and application of IAP2 or similar engagement frameworks, particularly in a local government context.
- Relevant tertiary qualifications and/or experience in community engagement, social sciences or public policy.
Remuneration and Benefits
Employment Type: Full time, Permanent 35 hours per week
Salary (exclusive of super): Starting in the range of $87,269 to $97,681 depending on skills and experience
Benefits:
- Flexible work arrangements - hybrid working (up to 50% depending on the role) and flexi-time accrual
- Discounted gym membership through membership to Fitness Passport
- Career development opportunities
- Annual salary increase as per the Local Government (State) Award 2023 plus annual salary review
- Long service leave after 5 years
- Generous employee assistance program
- Salary packaging options available through Salary Packaging Australia and Maxxia
- Recognition through our annual awards ceremony celebrating and rewarding staff achievements
The Liveable Communities Team
The Liveable Communities Team is about connecting with the community including all residents and visitors to ensure that the Port Macquarie Hastings region is an inclusive and vibrant place for everyone. This group is comprised of our LGA community engagement, library services, education, recreation planning and delivery, community building/facilities, culture and community inclusion.
About the Port Macquarie Hastings Region
The region is one of Australia's most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.
Questions?
If you would like to know more about this opportunity or have any questions about the role please contact Nicole Kosseris, Engagement Coordinator, Liveable Communities on 02 6581 8028.
Interested in Applying?
Please complete the application form below and answer the questions which relate to the essential requirement within the selection criteria OR position description, then upload a copy of your resume and cover letter.
You will find the position description when you apply for the role.
You may find it helpful to write your response to the questions in a word document then copy/paste this into the application form once you are ready to submit your application.
Applications Close: Sunday 13 July 11:30pm
Notes:
Suitable candidates may be placed on a talent pool or eligibility list for future identical, or similar positions for a period of 12 months.
Please upload documents in PDF format.
We often ask our preferred applicants to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment; Qualification Verification; Working with Children Check Verification.
PMHC's recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview).
Please regularly check your 'junk mail' or ensure our email address [email protected] and Pulse email [email protected] is set to 'trustworthy'.
Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.
About Port Macquarie Hastings Council
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