
Customer Support Officer - Melbourne
WOW Recruitment
Posted 9 days ago
Counter Sales and Warehouse Assistant
💰 $70 - $75k per year + Super
📍 Location: Clayton, Melbourne
🕒 Employment Type: Full-Time Permanent
Our client is global leader in heating, ventilation, air conditioning, and refrigeration (HVAC-R), proudly supporting Australia’s commercial and residential sectors. Their retail division supplies quality HVAC-R parts and components to trades and technicians across the country.
We’re currently seeking a motivated Counter Sales & Warehouse Assistant to join our dynamic team across their Melbourne branches. If you love customer service, enjoy a hands-on role, and want to be part of a supportive team we want to hear from you.
What You’ll Do
- Assist trade customers via phone, email and in-store with parts enquiries
- Process orders, follow up on quotes, and provide accurate product advice
- Promote new products and initiatives to customers
- Receive, label, store, and pick stock for outgoing orders
- Conduct stocktakes and maintains inventory accuracy
- Safely operate warehouse equipment and maintain store presentation
- Help with deliveries and internal stock transfers as needed
What You Bring
- HVAC-R parts knowledge or relevant technical/trade background preferred
- Strong communication and customer service skills
- Basic computer literacy and order entry experience (Oracle a bonus)
- Forklift licence or willingness to obtain
- Professional personal presentation and a team-focused mindset
- Valid driver’s licence preferred
Why Join our client?
- 📦 Varied role with both customer-facing and physical warehouse work
- 🚛 Be part of a trusted brand in the HVAC-R industry
- 👥 Supportive team culture and experienced leaders
- 📈 Opportunity to grow within a stable, global business
Apply Now and submit your resume. We’re looking for someone who’s hands-on, customer-focused, and eager to grow.
About WOW Recruitment
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
Implementation Officer
Capital Logistics

Settlements Services Officer
Law Partners Personal Injury Lawyers

Office Coordinator
Sharp & Carter Business Support

Technical Support Officer
Zyteq
Level 1 Desk Side Support Agent
The Recruitment Alternative
Customer Service Officer
HOBAN Recruitment
Program Support Officer
Bellarine Community Health

Financial Application Support Analyst
Aryza
