Full Time (in the office 5 days)

About The Royal Automobile Club of Australia

As the oldest motoring club in Australia, RACA offers its members a wide range of exclusive services, including events, banquets, fine dining, beverages, parking, and accommodation. As a private members’ club, it also boasts reciprocity with over two hundred prestigious clubs worldwide. Positioned in the heart of Sydney's Circular Quay, this historic building can be found at one of the city's premier locations on Macquarie Street.

About the Role:

The Royal Automobile Club of Australia (RACA) is seeking a highly motivated and customer-focused Functions Sales & Events Coordinator to join our team. This role is perfect for someone who thrives in a dynamic environment, enjoys engaging with clients, and has a passion for event planning and sales. You will play a key role in securing function bookings, coordinating event logistics, and ensuring exceptional experiences for our members and guests.

Key Responsibilities:

Assist in menu tastings, proposal preparation, contract management, and invoice processing.

Collaborate with marketing and membership teams to enhance club events and promotions.

Conduct sales calls and cold calling to generate new business opportunities.

Develop strong relationships with clients, anticipate their needs, and resolve any issues promptly.

Ensure all bookings and client details are accurately recorded in the club’s system (NorthStar).

Keep the Member Portal updated for online function, dining, accommodation, and event bookings.

Maintain up-to-date knowledge of RACA’s services to effectively promote and sell club offerings.

Oversee event logistics, ensuring smooth communication between clients and operations teams.

Prepare event calendars, promotional materials, and function reports for management.

Provide outstanding customer service, greeting members and clients by name and handling inquiries with professionalism.

Secure and manage function and event bookings, from corporate conferences to weddings and private events.

About You:

A proactive, solutions-focused approach to handling client needs.

Ability to work both independently and as part of a team.

Excellent communication and customer service skills.

Experience in events coordination, hospitality, or sales preferred.

Knowledge of NorthStar or similar event booking systems is advantageous.

Strong organisational skills with the ability to manage multiple bookings and deadlines.

Current RSA desirable

Current First Aid desirable

Why Join RACA?

Be part of a close-knit and professional team.

Engage with a vibrant member community and prestigious clientele.

Opportunities for career growth and professional development.

Work in a prestigious and historic private club in Sydney.

What the RACA offers you

A fun and friendly team

Access to the Club Gym

Lunch provided every day

Terrific location - Circular Quay (Macquarie Street) close to bus, trains, trams, ferries.

Training and career development.

Staff fund/bonus dependant on role and KPI's

Daily staff meals (lunch provided)

Learning & Development opportunities

Staff uniform provided and laundry allowance for some front of house roles

Staff social events

Perks of the Job:

Competitive Pay: Earn $55,000-70,000 annum and plus superannuation (*salary depending on experience) - entry level position and there is room for an increase after probation, and many opportunities to move up into other roles after 12 months in current position.

Probation Period: 6 months

Inclusive Culture: Be part of a supportive team where learning and growth are encouraged.

Position available now - please advise availability to start in your application

Australian residents (position not available for visa holders)

Other relevant titles

Events & Member Engagement Coordinator, Functions & Hospitality Coordinator, Club Events & Experience Coordinator, Member Events & Private Functions Manager, Functions & Guest Services Coordinator, Events & Venue Coordinator, Club Events & Sales Specialist, Corporate & Social Events Coordinator, Functions & Business Development Coordinator and Heritage Club Events Coordinator