At Direct Care Australia, we believe aging is a journey that should be empowered, supported, and celebrated. We are a values-driven, forward-thinking organisation delivering innovative aged care solutions across South East Queensland. As we navigate one of the most significant reforms in aged care—Support at Home—we are building a team of passionate changemakers who are ready to lead from the front. If you're someone who thrives on purpose, connection, and challenge, we want you on our team.

We are on the brink of an exciting transformation in aged care – and we want you to be part of it.

As reforms roll out under the Support at Home program, we're urgently seeking a resourceful, ambitious, and compassionate Care Partner to join our team. This is a full-time opportunity for someone who loves a challenge, thrives on coordinating diverse services, and is ready to drive program growth while supporting Home Care Package (HCP) recipients.

This is more than just case management – it's leadership in action.

About the Role

You'll coordinate all eligible services under the Support at Home framework—nursing, allied health, home support, equipment, etc.—helping clients navigate their packages and exercise choice and control. Travel is required across the Gold Coast, Brisbane, and Sunshine Coast using a company vehicle.

Your Responsibilities

Manage a caseload of HCP clients, adapting care plans to suit evolving Support at Home guidelines

Coordinate services including allied health, nursing, home support, equipment, and more

Educate and guide clients on package usage, budgeting, and decision-making

Drive program growth via community outreach and referral pathways

Monitor service quality, client outcomes, and budget compliance

Mentor colleagues in best-practice case management and compliance

About You

Proven experience in aged care case management (HCP/CHSP preferred)

Minimum 2 years' experience in aged care case management (HCP/CHSP preferred)

Skilled coordinator, planner, and client advocate—including navigating reform

Nursing qualifications (RN or EN) highly desirable

Strong communicator, emotionally intelligent, results-driven

Able to work independently while part of a broader multidisciplinary team

Passionate about delivering quality care and achieving meaningful outcomes

Must be eligible for National Police Check and have valid Working with Vulnerable People clearance

Valid Australian driver's licence and clean driving record required

What You'll Gain

A pivotal role in shaping the future of aged care reform

Full-time stability in a values-led, future-focused organisation

Company vehicle for work travel across SE QLD

$82k–$84k+ p.a. base salary (SCHADS Level 4) + super

Genuine career development and leadership pathways

Meaningful work that positively impacts lives every day

Apply now if you're ready to lead with compassion, autonomy, and teamwork – we're hiring fast!