About the company

At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 700 enterprise customers.

About the role

As an Engineering Team Lead, you'll be the trusted advisor to key clients, driving innovation and building strong relationships while leading a team of talented engineers. You'll work across complex cloud platforms, champion automation and CI/CD practices, and ensure customer delight is at the heart of everything we do.
This role is ideal for someone who thrives in a dynamic, customer-facing environment and is eager to influence both people and technology outcomes.

What You’ll Be Doing

• Lead a team of engineers to deliver cloud and infrastructure solutions across AWS and hybrid environments.
• Build and maintain strong client relationships and act as a strategic advisor.
• Ensure team performance through mentoring, coaching, and effective delivery practices.
• Drive automation, implement Infrastructure as Code, and enhance CI/CD pipelines.
• Support pre-sales efforts, and influence technical design, tooling, and delivery methodologies.

What We’re Looking For

• 3+ years of enterprise experience with AWS
• Strong background in DevOps, cloud infrastructure, automation (Terraform, CloudFormation, Jenkins, Ansible), and scripting (Python, Bash).
• Proven leadership experience – mentoring, performance management, and technical guidance.
• Experience with ITSM tools (e.g., ServiceNow), JIRA, Git, and agile methodologies.
• Experience in a Managed Services Provider (MSP) or consulting environment highly regarded.
• AWS Professional certification (or willingness to obtain within 6 months).

Culture

As #4 on Australia’s Best Places to Work list, it’s clear that culture is a top priority at AC3. We approach business with family values, which means people here have real relationships that go beyond work. We believe it’s important that everyone is heard and treated with respect, whether you have the next big idea or simply a question. We keep it simple and live by our fours ways of being:

• Own It:If I say I’m going to do it, I do it. And I give it my all.
• Better It:I take the current status quo and make it better.
• Brave It: I listen, say what needs to be said, and do the right thing. Especially when it’s tough.
• Enjoy It: I take my work seriously, but don’t take myself too seriously.

Benefits

• Work in a collaborative, values-driven organisation where people and customers come first.
• Opportunity to lead a high-impact team and drive real customer outcomes.
• Flexible hybrid work model and modern tools.
• Ongoing learning and certification support.
• Be part of a company that actively invests in innovation and thought leadership.