Logo for Charity Representative (Call Centre Agent) - Melbourne

Charity Representative (Call Centre Agent) - Melbourne

Cornucopia PO
Melbourne, VIC
A$32.25 p/h
Call Centre & Customer Service → Customer Service - Call Centre
Casual
On-site

Posted 2 days ago


About us
Cornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include:

Amnesty International

Bush Heritage Australia

Starship Foundation NZ

World Vision

Australian Red Cross

Starlight Children's Foundation

Four Paws

About the role
You will be joining a team of dedicated Fundraisers who work on behalf of Charity causes close to their hearts. We are on the search for sales and KPI driven individuals, who get a buzz out of closing a deal through the art of conversation and effective and ethical objection handling. You will be talking to members of the public using an approved script, your ability to adapt to your audience, and successfully pitch the invaluable importance of regular giving, and donating to the cause, will be the key to success!

An amazing opportunity to work in an energetic and dynamic call centre environment whilst being part of positive social change. We encourage a fun, sociable and inclusive office culture. Weekly social events and regular competitions with awesome prizes for our top performers.

We pay an hourly wage of $32.25 plus Bonus!

Skills and Requirements

Able to confidently speak over the phone and comfortable asking for money

Self-motivated and driven by achieving targets and KPIs

Responsible, reliable and driven to succeed

Resilient with a willingness to learn

Effective communicator, who can actively listen

Hungry to learn

Self-motivated with a great work ethic

Competent computer skills and ability to learn new systems

Fluent in English language

Encouraging all Backpackers looking for casual meaningful work to apply!

Committed to delivering excellence for our charities

Benefits

Weekly pay cycle - Tuesdays

Amazing office location! Melbourne CBD, Queens St, close to public transport

Offering up to 38 hours per week, pending performance a reliability

Must be able to commit to FT Training in first 2 weeks. Mon-Thurs 10-4pm Friday 9-5pm in first week, Mon-Friday 9-5pm in second week. After training period is completed shift flexibility in hours is offered for the right candidate

Opportunity to go permanent after 6 months!

Generous incentives and bonus structure paid fortnightly

Fully paid training and ongoing support, incredible team leaders and mentors

Fully-stocked kitchen, including breakfast bar, snacks, coffee, fruit basket, toast and much more!

Fresh fruit delivery weekly!

Adhoc Charity Event interactions and opportunities

Team games and activities with various prizes as incentives

Inclusive and diverse office culture, chatty and welcoming team

Weekly social events

Social engagement platform – Purchase gift cards, time off plus much more

*Please note all employees must under-go a Police Background Check


About Cornucopia PO

Brisbane, QLD, Australia
Call Centre & Customer Service
501-1000 employees

In 2024, Cornucopia and PO joined forces to realise our shared mission of providing the best fundraising solutions for our charity partners in Australia and Aotearoa. The marriage of our cultures, expertise and resource is a fundraising force that can't be stopped!

Cornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include Amnesty International, Starlight Childrens Foundation, Four Paws, Australian Red Cross and World Vision.

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