Join A Holistic Dental Team as Front Office Administration.
Are you an organised, patient-focused professional with a passion for delivering exceptional care? A leading Holistic Dental Clinic in Prahran is seeking a Dental Front Office Administrator to be the welcoming face of the practice.

About the Role:
As the first point of contact, you'll create a warm and efficient experience for patients while supporting the dental team. This role combines front desk coordination, administrative tasks, and an interest in a holistic approach to patient care in a fast-paced, supportive environment.

Key Responsibilities:

Patient Interaction: Greet patients, manage phone calls, emails, and inquiries about appointments, treatments, and billing.

Appointment Scheduling: Coordinate and optimise the practice's appointment calendar.

Administrative Duties: Handle patient check-ins/outs, update records, verify insurance, and manage electronic health records.

Billing & Payments: Process payments, submit insurance claims, and explain financial options.

Front Desk Sales: Promote dental and holistic products to enhance patient care.

Office Coordination: Maintain a tidy front office and liaise with vendors for supplies.

Team Support: Assist the dental team with admin tasks and ensure seamless communication.

Compliance: Uphold patient confidentiality per regulations/ guidelines.

Clinical Assistance: Support sterilisation tasks when needed.

Qualifications & Skills:

Minimum 2 years' experience in a dental role (front admin and dental assisting preferred).

Proficiency in dental practice management software (Core Practice Pref).

Exceptional communication, multitasking, and time-management skills.

Strong interest in holistic dental treatments and patient wellbeing.

Friendly, empathetic, and professional with a keen eye for detail.

Knowledge of dental terminology, HICAPS/EFTPOS processing, and sensitive situation management.

Team player with a collaborative mindset.

About the Hours

Full Time role with the flexibility of 8 day fortnight

8:45am - 5:30/6PM ( Monday - Friday)

On site Parking & Close to Public Transport

Why Join Them?

Work in a holistic dental practice with a focus on patient wellbeing.

Opportunities for professional development, including holistic philosophy training.

Supportive, fast-paced team environment

Great location , close to transport and Prahran's vibrant shopping and food district

Ready to Make a Difference?
If you're passionate about patient care and thrive in a dynamic setting

Apply Today: Submit your resume and cover letter via SEEK.

Interviewing Now - Immediate Start

Candidates must have permanent right to work in Australia