We are seeking an organised, professional, and proactive Medical Administrator to join the support team for a highly respected Orthopaedic Surgeon based in Brisbane. This is a dynamic role that offers a mix of onsite work at clinic locations on Brisbane’s Southside and Northside, as well as the flexibility to work from home on non-clinic days.

You will play a vital role in ensuring the smooth operation of clinic days, patient interactions, and administrative processes. This is a fantastic opportunity for someone who enjoys working independently, has a passion for healthcare, and thrives in a detail-oriented environment.

Key Responsibilities

Manage patient bookings, referrals, and follow-ups via phone and email

Coordinate clinic schedules and liaise with hospital theatre bookings

Process billing and manage Medicare, DVA, WorkCover and private health fund claims

Prepare and maintain patient records and medical documentation

Respond to patient inquiries with compassion and professionalism

Maintain accurate data entry and digital file management

Support the surgeon with day-to-day administrative tasks as required

About You

Prior experience in medical administration or allied healthcare (orthopaedics preferred but not essential)

A polished, friendly demeanour with a flexible and efficient work style, thriving in a small team setting.Excellent communication and interpersonal skills

Strong phone etiquette and the ability to communicate effectively with both the team and doctors.

Impeccable attention to detail and the ability to adapt to varying work styles and situations.

Highly organised with the ability to multitask and prioritise

Strong time management and organisational skills.

Proficient with medical practice software (e.g., Genie, Gentu, or similar)

Comfortable working autonomously and handling confidential information

Flexible and adaptable to work across multiple clinic locations

A positive attitude with a commitment to patient care and service excellence

Benefits

Flexible working arrangement (onsite and remote days)

Opportunity to work closely with a leading Orthopaedic Surgeon

Friendly and supportive work environment

On-the-job training and ongoing support

Varied and engaging role with room to grow

At BMS, we are committed to fostering an environment that encourages skill development. If you are looking for a role that will promise to build on your knowledge, we invite you to apply today!